Role & responsibilities
- Allocation activity like tele calling & Field Allocation, OBD & BOT Allocation, agency payout, payment file for assigned circles for retail & enterprise businesses.
- Downloading reports from data lake, VSV and other applications for execution of daily / monthly MIS reporting.
- Coordination with internal team and circle spocs
- Execution of allocation activities as per scheduled
- Zero deviation in process execution
Preferred candidate profile
Good Knowledge of MS Excel / Advance ExcelUnderstanding of Collection Back office processKnowledge of Amdocs, CRM and VSV SystemExperience in SSC / KPO / BPOSkills Required
Field Allocation, agency payout, OBD & BOT Allocation, Collection Back office process, Credit & Collection