Assistant General Manager

Key Responsibilities :

Customs Compliance & Documentation

Ensure adherence to customs regulations and trade laws

Manage documentation for shipments (invoices, packing lists, licenses, etc.)

Resolve customs-related issues and maintain audit-ready records

Operational Oversight

Coordinate with freight forwarders, shipping lines, and transporters

Monitor shipment schedules, delays, and exceptions

Optimize logistics costs and improve turnaround times

Strategic Planning

Contribute to short- and long-term EXIM strategy

Analyze trade patterns and suggest improvements

Support budgeting and cost control initiatives

Stakeholder Management

Liaise with government agencies, customs brokers, and international partners

Provide customer service and updates to internal teams and clients

Lead and mentor operational staff to meet service levels

Skills & Competencies

Strong knowledge of import / export laws and international logistics

Proficiency in ERP systems and trade documentation software

Excellent communication in English and local language

Attention to detail, problem-solving, and negotiation skills

Ability to work under pressure and manage multiple priorities

Qualifications

Bachelor’s degree in International Business, Supply Chain, or related field

5–8 years of experience in export-import operations

Certifications in EXIM procedures or logistics preferred

Work Environment

Office-based with occasional travel for vendor meetings or customs coordination

Reports to : CCO