No longer accepting applications
(Urgent Search) Deputy Manager Operational Excellence
HCLTechIndia6 hours ago
Job descriptionShould also be able to facilitate calibration sessions with client and internal stakeholders Should be good at operations & business process management fundamentals like process reengineering (BPR), staffing, capacity planning, utilization, forecasting, scheduling, volume handling, process mapping, BCP handling, team handling, huddles, CAPA, RCA, rebuttals, reporting, data analysis, inferential statistics, performance handling, attrition management, career planning, hiring and training management etc Should be able to creatively and productivity engage with parallel Ops Support teams, like MIS, Automation, AppsDev, in driving large scale functional projects. Ensure projects meet the required standards, contractual & regulatory requirements, and performance measures to ensure our service meets or exceeds customer expectations Create & drive continuous improvements by identifying problem & opportunity statements & converting them into solid projects at all scales (Kaizen, lean, SS, Analytics, automation). Coordinate with internal leadership and client stakeholders to address top quality concerns and drive strategic initiatives, as required. Train & manage training, basis need assessments & process requirements. Build a robust complaints handling, investigation and reporting process. Drive & implement ISO 9001 : 2015 recommended standard practices, as required (auditing, audit management, NC closures and action reviews)
Hi,
We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.
Key tasks and responsibilities :
Exp- 5 to 8years
- Should have experience in Baselining; Benchmarking; Load Balancing; Resource Utilization / Cross Utilization; BA; SLA revision etc
- Design, develop and deploy Quality (QMS) framework in line with customer expectation and business requirements (SLA Management, Metric Management; Targets; post transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non Critical), FMEA etc)
- Schedule and govern customer interactions (VoC ->
CTQ) and drive relevant projects with a view to enhance end customer journey, thereby providing a hassle-free engagement for HCL Clients.
Create a job alert for this search
Manager Operational Excellence • India
Related jobs
![▷ [15h Left] Deputy Manager - EXIM](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Inventia%20Healthcare%20Limited)
)
![▷ [Apply in 3 Minutes] Deputy Manager / Manager - Fixed Income](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Anand%20Rathi%20Share%20and%20Stock%20Brokers%20Ltd)
- Promoted
Deputy Manager
Aragen Life SciencesIndia This role is responsible for sales support to frontline sales team on various activities.Designation : Deputy Manager- Inside Sales.
Band and Level : Professional Band-P3.Role type (Primary level of c...Show moreLast updated: 3 days ago
- Promoted
Deputy Manager Operations (CSR-Skill Development)
Anudip FoundationIndia Regional Operations Manager-Kolkata (Skill Development-Livelihood Project).The candidate must have over 10 years of experience in implementing Corporate CSR projects- Skill Development-Livelihood P...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ [15h Left] Deputy Manager - EXIM
Inventia Healthcare LimitedIndia Inventia Healthcare has been a trusted name in pharmaceutical development and manufacturing for over 40 years.We partner with global pharmaceutical companies to research, develop, manufacture, and ...Show moreLast updated: 2 hours ago
- Promoted
Senior Bid Manager
TagNagpur, IN Responsible for end-to-end management of B2B Sales Process (both New BiZ and Accounts) – right from PQQ / ITT / RFI until RFP / Closure stages helping the organization to achieve its Growth objectives.Pl...Show moreLast updated: 30+ days ago
- Promoted
Deputy Manager - EXIM
Inventia Healthcare LimitedIndia Inventia Healthcare has been a trusted name in pharmaceutical development and manufacturing for over 40 years.We partner with global pharmaceutical companies to research, develop, manufacture, and ...Show moreLast updated: 26 days ago
- Promoted
Assistant Bid Manager
Masteknagpur, maharashtra, in To support the bid management team in preparing, coordinating, and submitting high-quality proposals and Presentations for public and private sector clients across the US, UK and EU.The Assistant B...Show moreLast updated: 11 days ago
- Promoted
Deputy Manager / Manager Projects - ZDS
CEVA LogisticsIndia To establish and drive the process of implementing large and complex client programs, involving multiple regions and potentially including new warehouses implementation in India.The implementations...Show moreLast updated: 11 days ago
- Promoted
Deputy Manager Operational Excellence
HCLTechIndia Hi, We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.Key tasks and responsibilities : .
Should have experience in Baselining; Benchmarking; Load Balancing; Reso...Show moreLast updated: 26 days ago
- Promoted
Deputy Manager
ConfidentialNagpur Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members.
Take on leadership responsibilities as neede...Show moreLast updated: 30+ days ago
- Promoted
Deputy Manager Operations
SOTC Travel Ltd.India Role - Executive / Deputy Manager_Operations (MICE).Job Location : Bangalore & Mumbai.Client Coordination & Service Delivery.
Ensure seamless coordination with clients, branches, and suppliers to del...Show moreLast updated: 11 days ago
- Promoted
Deputy Manager - Retail
Mumbai International Airport Limited (CSMIA)India Job Purpose : To drive same-store growth across retail outlets at Mumbai International Airport by optimizing product mix, enhancing customer experience, and implementing data-driven strategies that ...Show moreLast updated: 9 days ago
- Promoted
Deputy Manager
Career Stone ConsultantIndia The Deputy Project Manager plays a pivotal role in overseeing and coordinating various aspects of project.This position involves collaborating with cross-functional.
Deputy Manager Project Manager a...Show moreLast updated: 11 days ago
- Promoted
Deputy Manager
DeloitteIndia India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations ...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager / Deputy Manager - CRM
Narang RealtyIndia Job description Role & responsibilities.Client Relationship Management : .Build and maintain strong relationships with clients, addressing their queries and concerns from booking formalities to posse...Show moreLast updated: 11 days ago
- Promoted
Bid Manager
Capgemininagpur, maharashtra, in BID Management of enterprise scale solutions.Proven experience in defining offer scope; goals and deliverables that support business goals in collaboration with senior management and stakeholders.A...Show moreLast updated: 9 days ago
- Promoted
Deputy Manager
Kirloskar Oil Engines LimitedIndia Deputy Manager - Strategic Sourcing & SCM - Kagal.To ensure ‘In full & on Time’ availability of components to production lines.
Responsible for Bar turn, Valve train, Rubber components procurement &...Show moreLast updated: 30+ days ago
- Promoted
Deputy Manager - Retail
Adani Enterprises LimitedIndia Key Responsibility Areas (KRAs) : .Same Store Growth Strategy Analyze historical sales data to identify growth opportunities within existing stores.
Develop and implement initiatives to increase avera...Show moreLast updated: 11 days ago
- Promoted
Deputy Manager - Reinsurance Operations
Marsh McLennanIndia We are seeking a talented individual to join our Operations team at Guy Carpenter.This role will be based in Mumbai.This is a hybrid role that has a requirement of working at least three days a wee...Show moreLast updated: 30+ days ago
- Promoted
Deputy Manager Training
Policybazaar.comIndia Deputy Manager Training - Hyderabad.We are seeking a results-driven Deputy Manager Training to join our team at Policybazaar for our sales team.
You will be responsible for leading the training func...Show moreLast updated: 10 days ago
- Promoted
- New!
▷ [Apply in 3 Minutes] Deputy Manager / Manager - Fixed Income
Anand Rathi Share and Stock Brokers LtdIndia Connecting with the Sales Team to assist in completing the execution of the day-to-day bond trades.Compiling and sharing investment options available daily in coordination with vendors for updates ...Show moreLast updated: 2 hours ago