Key Responsibilities
- Lead and manage marketing operations processes to support global brand and customer engagement teams.
- Oversee operations workflows including intake, localization, and deployment
- Coordinate cross-functional workstreams to ensure alignment with enterprise priorities and timelines.
- Implement standard operating procedures and governance frameworks to ensure quality and compliance.
- Drive continuous improvement initiatives to enhance operational efficiency and stakeholder satisfaction.
- Build and lead a high-performing team, fostering a culture of accountability and collaboration.
Qualifications
Bachelor s degree in Business, Marketing, Communications, or related field; advanced degree preferred.12+ years of experience in marketing operations or related functions.8+ years people management experienceProven experience managing cross-functional operations in a global matrixed organization.Strong understanding of compliance, content workflows, and operational governance.Excellent communication, stakeholder management, and project leadership skills.Preferred Attributes
Demonstrated experience leading multiple operational workstreams across marketing enablement functions.Experience supporting large-scale insourcing or capability buildouts in global delivery centres.Ability to work across time zones and collaborate with global teams.Skills Required
Marketing Operations, Operations Management, workflow management