Inbond Sales Represtative

Job Description :

An Inbound Sales Representative responds to incoming customer inquiries via phone email or chat to understand needs recommend products or services and convert leads into sales. Key duties include managing customer relationships handling issues and achieving sales goals by effectively communicating the value of the companys offerings.

Key responsibilities

Respond to customer inquiries :

Handle inbound calls emails and chats from potential customers in a timely and professional manner.

Understand customer needs :

Actively listen to customers to identify their needs and pain points.

Provide solutions :

Recommend and explain the benefits of suitable products or services to meet customer needs.

Convert leads to sales :

Guide potential customers through the sales process to close deals and generate revenue.

Upsell and cross-sell :

Identify opportunities to upsell or cross-sell additional products or services during customer interactions.

Manage customer relationships :

Build positive relationships and ensure customer satisfaction throughout the sales process.

Handle disputes :

Address customer complaints and disputes providing effective resolutions.

Maintain records :

Accurately document all customer interactions and manage orders and other necessary paperwork.

Key Skills

Corrosion Inspection,Correspondent,Data Entry Operation,Elevator Maintenance,AC Maintenance,Jboss

Employment Type : Full Time

Experience : years

Vacancy : 1