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Iot Hub Support Engineer
Iot Hub Support EngineerAkkodis • Bengaluru, Republic Of India, IN
Iot Hub Support Engineer

Iot Hub Support Engineer

Akkodis • Bengaluru, Republic Of India, IN
4 days ago
Job description

Technical Expertise

  • Strong hands-on experience in Azure IoT Hub, Device Provisioning Service (DPS), Event Hub, and Stream Analytics.
  • Good understanding of IoT solution architecture, including device connectivity, twin synchronization, telemetry routing, and data ingestion.
  • Familiarity with Azure Functions, Logic Apps, and Cosmos DB for integration and automation.
  • Proficiency in REST APIs, MQTT, and AMQP protocols.
  • Working knowledge of PowerShell, Azure CLI, or Python for support automation and troubleshooting.
  • Experience using Azure Monitor, Application Insights, and Log Analytics for alerting and diagnostics.

Operational Competencies

  • Minimum 3–5 years of experience in L2 support for IoT or cloud-based managed services.
  • Proven experience working in SLA-driven environments with structured escalation processes.
  • Strong analytical and troubleshooting skills with ability to diagnose complex cloud-IoT interactions.
  • Familiarity with ITIL-based service management processes (Incident, Problem, Change, and Knowledge).
  • Willingness to work in rotational shifts including weekends and holidays (8x7 coverage).
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    Support Engineer • Bengaluru, Republic Of India, IN

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