Talent.com
This job offer is not available in your country.
Key Account Sales Manager [04 / 10 / 2025]

Key Account Sales Manager [04 / 10 / 2025]

TECEZEIndia
8 hours ago
Job description

Key Account Sales Manager

Job Title : Key Account Manager / Client Relationship Manager

Location : Chennai, Bangalore, Pune, Mumbai

About Teceze

Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services. With delivery capabilities across 16 Global Delivery Centers, 50+ warehouses, and 2000+ engineers worldwide, we support enterprises through scalable, secure, and future-ready technology solutions. Our Digital Workplace Services (DWP) practice helps clients modernize employee experiences and drive productivity across the globe.

Key Responsibilities :

Client Relationship Management :

  • Serve as the main point of contact for assigned clients, ensuring seamless communication and collaboration.
  • Build and maintain strong, long-term relationships with key stakeholders within the client’s organization.
  • Conduct regular client meetings to understand their needs, challenges, and feedback. Address client concerns and ensure resolution in a timely and professional manner.

Managing Day-to-Day Client Requests :

  • Coordinate with internal teams (technical, sales, operations) to address client requests effectively. Monitor service delivery to ensure adherence to agreed SLAs and quality standards.
  • Track and manage support tickets, ensuring timely resolution and updates to the client. Provide regular updates on ongoing projects and status reports.
  • Revenue Growth and Account Expansion :

  • Identify and pursue opportunities to grow account revenue through cross-selling and upselling of IT services.
  • Develop and present tailored proposals and service enhancements to meet client objectives.
  • Negotiate contracts and renewal terms in collaboration with the sales and legal teams. Collaborate with clients to identify new projects or technology requirements.
  • Strategic Account Planning

  • Develop account plans that align with the client’s business goals and IT strategy.
  • Monitor and analyze account performance, identifying areas for improvement.
  • Maintain a deep understanding of the client’s industry trends, challenges, and emerging opportunities.
  • Upselling and Promotion of IT Services :

  • Proactively recommend relevant IT services and solutions that align with the client’s needs. Conduct product demonstrations, presentations, and workshops as needed.
  • Stay updated on the organization’s service offerings, ensuring alignment with client opportunities.
  • Support marketing initiatives by introducing clients to new solutions, promotions, or events.
  • Reporting and Documentation :

  • Prepare regular performance and account management reports for both internal and client review.
  • Maintain detailed records of client interactions, feedback, and account progress in CRM systems.
  • Provide insights and updates to senior management on account growth and challenges.
  • Qualifications and Skills :

    Required Qualifications :

  • Bachelor’s degree in IT, Business Administration, or a related field.
  • 2 to 5 years of experience in client relationship management within the IT services industry.
  • Key Skills :

  • Strong interpersonal and communication skills.
  • Excellent problem-solving and negotiation abilities.
  • Proficiency in CRM tools (e.g., Salesforce, Zoho CRM).
  • Basic understanding of IT services and solutions, such as Managed Services, Cloud Solutions, and IT Infrastructure.
  • Ability to manage multiple clients and prioritize tasks effectively.
  • Strong analytical skills to monitor account performance and identify growth opportunities.
  • Key Performance Indicators (KPIs) :

  • Client satisfaction and retention rate.
  • Revenue growth from assigned accounts.
  • Percentage of upsell / cross-sell opportunities converted.
  • Timely resolution of client requests and adherence to SLAs. Frequency of client engagement and feedback sessions
  • Create a job alert for this search

    Key Account Manager • India

    Related jobs
    • Promoted
    Senior Brand Manager

    Senior Brand Manager

    HRipple SolutionsNagpur, IN
    𝗪𝗲'𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴 : 𝗦𝗲𝗻𝗶𝗼𝗿 𝗕𝗿𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 (𝗠𝘂𝗺𝗯𝗮𝗶, 𝗩𝗶𝗸𝗵𝗿𝗼𝗹𝗶).Are you a bold storyteller with a passion for disruptive brand experiences? Come join our funky, new-...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ [05 / 10 / 2025] Key Account Manager - Rekrut

    ▷ [05 / 10 / 2025] Key Account Manager - Rekrut

    upGrad RekrutIndia
    The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as w...Show moreLast updated: 4 hours ago
    • Promoted
    Key Account Sales Manager

    Key Account Sales Manager

    RX GlobalIndia
    Do you have a growth mindset, passion for sales and an entrepreneurial spirit?.Does the idea of being part of a high achieving sales organization excite you?. RELX is a global provider of informatio...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    ▷ (05 / 10 / 2025) Key Account Sales Specialist

    ▷ (05 / 10 / 2025) Key Account Sales Specialist

    Client Of MancerIndia
    Client Of Mancer - Global Consulting Organisation.Job Location – Mumbai - Region – Mumbai - Experience range – 5-8 Years - Role – New Business Acquisition (50%) + Key Account Management (50%) - Abo...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    ▷ [05 / 10 / 2025] Account Manager

    ▷ [05 / 10 / 2025] Account Manager

    IDC | IndiaIndia
    This is a Hunting sales role, with focus on acquiring new logos and / or engaging with new stakeholders within existing accounts. High focus on developing business within new territories and account p...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    Account Manager [04 / 10 / 2025]

    Account Manager [04 / 10 / 2025]

    CADFEM IndiaIndia
    We are seeking a highly motivated and detail-oriented Senior Account Manager to join our dynamic team and gain hands-on experience in Sales B2B expertise in CAD, CAE, CAM, Engineering solution, Saa...Show moreLast updated: 4 hours ago
    • Promoted
    Key Account Sales Manager

    Key Account Sales Manager

    TRADEOMATIC ®India
    We are Tradeomatic Limited; a company based in Hong Kong specialized in supplying whole set of B2B solutions in Personal Hygiene Products & Raw Material. We are seeking qualified Key Account Sales M...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ (Urgent Search) Key Account Manager

    ▷ (Urgent Search) Key Account Manager

    TotalEnergiesIndia
    Generating leads that could have use of LPG / Propane as a fuel, developing a feasible proposal for such customers and following with them to sign long term supply agreements.Working with other fuel...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    [04 / 10 / 2025] Key Account Sales Manager

    [04 / 10 / 2025] Key Account Sales Manager

    RX GlobalIndia
    Do you have a growth mindset, passion for sales and an entrepreneurial spirit?.Does the idea of being part of a high achieving sales organization excite you?. RELX is a global provider of informatio...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    Key Account Manager [04 / 10 / 2025]

    Key Account Manager [04 / 10 / 2025]

    Reliance Industries LimitedIndia
    As a Key Account Manager for Commercial and Industrial Solar Solutions, you will play a pivotal role in driving the growth and success of Reliance New Energy- Power Business by developing and nurtu...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    B2B Sales & Key Accounts Manager

    B2B Sales & Key Accounts Manager

    VLaunchUIndia
    B2B Sales & Key Accounts Manager Location : .Up to ₹30,000 per month Work Schedule : .Monday to Saturday, 10 : 00 AM – 7 : 00 PM Responsibilities Collaborate with clients to understand business objectives,...Show moreLast updated: 8 hours ago
    • Promoted
    Enterprise Account Manager (Solution Selling)

    Enterprise Account Manager (Solution Selling)

    Right Management IndiaIndia
    Key Responsibilities : • Lead Generation & Client Engagement : .Proactively drive lead generation, initiate client meetings, and establish strong engagement with key stakeholders.Map key influencers a...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager – E-commerce Sales

    Key Account Manager – E-commerce Sales

    Studds Accessories LimitedIndia
    Key Responsibilities : - Business Planning & Growth Own and drive month-on-month business planning across primary and secondary sales. Develop GTM strategies and execution plans for new product launch...Show moreLast updated: 28 days ago
    • Promoted
    Key Account Sales

    Key Account Sales

    AAEONnagpur, maharashtra, in
    Established in 1992, AAEON is a leading designer and manufacturer of advanced industrial and embedded computing platforms. OEM / ODMs and system integrators worldwide.The company offers customized end...Show moreLast updated: 4 days ago
    • Promoted
    Key Account Manager - Rekrut

    Key Account Manager - Rekrut

    upGrad RekrutIndia
    The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as w...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    [High Salary] Key Account Manager – E-commerce Sales

    [High Salary] Key Account Manager – E-commerce Sales

    Studds Accessories LimitedIndia
    Business Planning & Growth - Own and drive month-on-month business planning across primary and secondary sales.Develop GTM strategies and execution plans for new product launches across marketplace...Show moreLast updated: 4 hours ago
    • Promoted
    Director / Associate Director, Commercial Analytics & Operations

    Director / Associate Director, Commercial Analytics & Operations

    KMK Consulting Inc.Nagpur, IN
    Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 10 days ago
    • Promoted
    Celebrity Manager

    Celebrity Manager

    Moris MediaNagpur, IN
    Moris Media is looking for an energetic and ambitious.In this role, you will be responsible for managing celebrity and influencer relationships, providing administrative and strategic support, and ...Show moreLast updated: 12 days ago
    • Promoted
    Marketplace Business Manager

    Marketplace Business Manager

    VEGROWNagpur, IN
    The Manager - Marketplace Business (Mandi Lead) will be responsible for the overall strategy, management and growth of a specific Mandi within our overall Mandi business. This is a P&L management ro...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Fast track role in Sales - for IIM A / B / C

    Fast track role in Sales - for IIM A / B / C

    ProcolNagpur, IN
    Designation : Sales Department (B2B SaaS).Compensation : Competitive Salary.We’re building the next generation of enterprise SaaS in procurement. This role is designed for ambitious.You’ll be directly...Show moreLast updated: 12 hours ago