About the Company :
It is leading MNC Service base company
Experience : 10 to 15 Years
Location : Bangalore, Chennai
Work Mode : WFO
Role : Digital Solution Architect
Responsibilities :
- Design and architect web solutions that deliver a seamless omni-channel user experience.
- Evaluate and select modern technologies and tools to enhance customer engagement and drive conversions through techniques such as Micro Frontends, AEM / AEP, AI, Machine Learning, and Cloud-Native platforms.
- Translate business requirements into innovative, scalable, and effective technical solutions.
- Lead solution design and development activities using Agile methodologies, collaborating closely with product stakeholders.
- Partner with cross-functional teams to ensure consistent delivery, implementation, and support of enterprise-level solutions.
- Monitor and report on delivery metrics (e.g., planned vs. actual), identifying trends, risks, and improvement opportunities.
- Drive process improvement initiatives and implement best practices across teams.
- Stay abreast of the latest advancements in web technologies, AI, and customer experience innovations, sharing knowledge with the broader team.
Must-Have Skills :
Strong hands-on experience in Java / J2EE , Microservices architecture , and enterprise application development .Proficiency in Next.js , ReactJS (Micro Frontends) , NoSQL databases (e.g., Cassandra ), Redis (session caching), and Elasticsearch .Demonstrated success designing and delivering solutions for large-scale, complex enterprise systems.Strong problem-solving skills and the ability to troubleshoot real-time customer challenges.Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.Experience in leading cross-functional teams and acting as a primary point of contact across the product lifecycle.Ability to design complex conversational flows and craft engaging user experiences.Proven track record in analyzing delivery metrics to inform decision-making and continuous improvement.Good-to-Have Skills :
Hands-on experience with PEGA (including Case Management and NBX ).Exposure to GenAI and personalization technologies.Practical experience working with AWS and Google Cloud platforms.Familiarity with ForgeRock Access Gateway and identity management solutions .