Client Servicing Coordinator

We are seeking a Client Servicing Coordinator who will be responsible for managing client relationships and ensuring exceptional service delivery. The ideal candidate will have a proactive approach to client management and a passion for enhancing customer satisfaction.

Responsibilities

• Act as the primary point of contact for clients, addressing their queries and concerns promptly.
• Manage client accounts, ensuring all information is accurate and up-to-date.
• Coordinate with internal teams to ensure client needs are met effectively and efficiently.
• Prepare and deliver regular reports on client status and project progress.
• Assist in the development and execution of client service strategies to enhance satisfaction and retention.
• Conduct follow-ups with clients to gather feedback and improve service delivery.

Skills and Qualifications

Skills Required

Client Relationship, Project Management, Data Analysis, crm software, Reporting Skills, Problem Solving, Time Management