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Client Coordinator

Client Coordinator

ConfidentialMumbai
30+ days ago
Job description
  • Act as a single point of contact for clients and manage all communication channels
  • Maintain accurate records of client communication and service requests
  • Address client inquiries and resolve issues in a timely manner
  • Provide clients with accurate and up-to-date information about the company's products and services
  • Identify and escalate client concerns to the appropriate department or individual
  • Ensure client satisfaction through regular follow-up and feedback gathering
  • Assist in preparing and distributing client reports and performance metrics
  • Work with cross-functional teams to coordinate and execute client requests.
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

    • Skills Required

    Client Coordinator, Account Management, Client Relationship Management, Relationship Management

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    Client Coordinator • Mumbai

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