Category Manager - At Home Services

Supertails  is a first-of-its-kind platform that supports the ever-increasing pet parents community by providing trustworthy veterinary care, training services, and a one-stop solution for pet food and supplies.

Supertails is revolutionizing pet care with a comprehensive ecosystem designed to meet every pet parent's needs. From online vet consultations with our team of highly experienced in-house veterinarians to nationwide doorstep delivery of an extensive assortment of pet supplies sourced from India and across the globe, we ensure unparalleled convenience and care.

Taking the next step in our journey, Supertails has expanded into veterinary clinics and grooming centers. This initiative directly addresses one of the largest challenges faced by pet parents—access to reliable, high-quality healthcare and grooming services for their furry companions.

At Supertails, we’re not just delivering products; we’re building trust, relationships, and a healthier, happier life for pets and their parents.

What you will do :

The Category Manager – At Home Services will own the growth, quality, and P&L of Supertails’ At Home Services (consultations, vaccinations, diagnostics, grooming, training, wellness add-ons). The role requires a mix of  business ownership, GTM strategy design, and operational excellence , ensuring customer delight while scaling services profitably.

Key Responsibilities :

A. New Services Design & GTM

• Identify and design new at-home services (e.g., training, diagnostics, grooming).
• Own the complete GTM playbook : pricing, packaging, service protocols, training, demand-generation, and launch campaigns.
• Run post-launch experiments to optimize adoption and unit economics.

B. Growth & P&L Ownership

C. Supply Acquisition & People Management

D. Service Quality & Protocols

E. Efficiency & Experience

F. Cross-Functional Collaboration

Key Success Metrics :

What we offer :

Requirements :

How to Apply :

If you’re passionate about building world-class operational processes in pet healthcare and Thrive on driving excellence at scale, we'd love to hear from you.

Let’s redefine pet care together!