Role Description :
The Senior Manager Quality Compliance External Affairs will enhance quality, compliance, and regulatory flexibility by providing leadership and support of external activities impacting Amgen's Operations function with link to Regulatory Affairs-CMC, with a regional focus on Japan & Asia Pacific (JAPAC). This role will shape, coordinate and provide input in the development of policy, regulatory requirements, and expectations consistent with Amgen's position and priorities on GMP / GDP primarily in JAPAC and regarding related international organizations (e.g., APEC, ICH, Pharmacopoeias, PIC / S, WHO) in support for GCP, GLP, GPvP compliance, as requested. The senior manager will explain global regulatory and GxP compliance requirements incl. supply chain and trade, focus on regulations and guidance on GMP / GDP / GSP in JAPAC.
Roles & Responsibilities :
External :
Representing Amgen in industry trade (e.g., IFPMA, EFPIA, PhRMA, RDPAC), individual based associations (e.g., PDA, ISPE) and / or academia (e.g., universities, educations institutions)Networking with peers from other companies (e.g., at conferences or while representing in and for industry associations) and regulatory authorities, as appropriate.Taking opportunities to lead teams in and represent for these external professional bodies and organizations driven by the Key External Initiatives (KEI) policy priorities (incl. authoring publications / position papers / standards on behalf of these professional bodies and organizations), as applicableCommunicating Amgen's perspectives and knowledge to regulators, governments, associations, and academia to support capability enhancement and strengthen Amgen's reputation incl. present at conferences, for regulators and governments, as applicableSupport organizing educational site visits of regulatory / governmental officialsExternal and / or Internal :
Supporting or leading the commenting on regulatory documents incl. pharmacopoeiasNational and international travel required (up to 30%)Internal :
Networking across various Amgen functions incl. GRAAS-CMC and Global Regulatory Policy, VA&P / Governmental Affairs, Quality & Supply chain, Manufacturing, Development, sites, EHS, Commercial and Country affiliates, as appropriateAnswering day-to-day questions on regulatory trends and interpretation of regulatory documents; provide advice for continuous improvement practices and utilize appropriate tools and techniques to solve problemsProviding training / education sessions to enhance the knowledge on regulatory and technical expectations cross-functionally in operations and beyondGathering and delivering timely competitive intelligence overviewsCoordinating and leading Key External Initiatives and / or Organizations (incl. KEI&O) to focus on Amgen's priorities for shaping externally, as assignedIdentifying external engagement opportunities for Amgen talents, motivating and proactively providing coachingIntelligence SupportBenchmark and share regulatory, quality and GxP intelligence / inspection trends to enable alignment of our internal processes, procedures, and aspirations with global regulatory expectations throughout the product-life cycle (incl. early-warning signals)
CommunicationInterface with the Amgen organization, sites, and leadership to update and alert regulatory and inspection requirements and trends, focus GMP / GDP.
Basic Qualifications and Experience :
Master's Degree with Minimum of 12-16 years of experience in pharmaceutical manufacturing / qualityUnderstanding of global regulatory Quality requirements (incl. GxP, Supply chain, Medical Device / Combination products, Pharmacopoeia)Knowledge in Pharmaceutical Quality Systems / Quality Management SystemsProven ability to understand technical, scientific, and medical informationInvolvement in external activities representing a company / agencyComputer and database skillsLanguages : fluent in English (written and spoken); potentially an additional language, in best case Mandarin or JapaneseFunctional Skills : Must-Have Skills :
Master's Degree with Minimum of 12-16 years of experience in pharmaceutical manufacturing / qualityExperience in working with and representing a company in external organizationsAbility to interpret, analyze, and communicate information, not simply summarizeTo manage / lead multiple programs and / or projectsGood-to-Have Skills :
Recognition as a key speaker at meeting / conferences on current Quality topicsAbility to develop training and presentation materialCapability for onboarding skills for staff / new employee / new coworkers in external teamsSoft Skills : Autonomy
Good organization and planningAttention to detail and outcome focusedAble to work under pressure, and adaptable to changing prioritiesFlexible to accommodate different time zone, as neededBe guided by operational and project objectives
Excellent communication and negotiation skillsStrong customer relationship skillsManage multiple assignments and processes independentlyIndependently develop solutions that are thorough, practical, and consistent with organizational objectivesWorking With Others
Networking internally and externally to be a valued and trusted partners and with stakeholdersAppreciation of cultural differences and ability to work effectively with those from other countries and follow Diversity, Inclusion & Belonging (DI&B) principlesConflict resolutionPersonal development
Manage professional development of staff, as assigned by setting targets and planning how these will be metReview progress towards targets and establish evidence of achievementsMonitor the progress and quality of work within area of responsibilityUndergo training / education, as assignedCommunication
Conveying information and putting across ideas in a clear and concise mannerDevelop and deliver presentations respectivelyBusiness
Has an appreciation of the impact of the industry sector to patients and the relationship and contribution with competitors and regulatorsUnderstands the core business process and purpose of the functional area in Amgen's commercialization processSkills Required
Gxp, Gmp