Bristol Myers Squibb - Manager - Global Quality Complaint Surveillance

Working with aren't words that are usually associated with a job.

But working at Bristol Myers Squibb is anything but usual.

Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams.

Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.

We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Read more Responsibilities :

• Responsible for managing and reporting of accurate and on time Global Quality metrics for Product Quality Complaints (PQC) in a fast-paced environment that support Tier Councils, Product Quality Complaint compliance & trending across the organization, internal & regulatory audits.
• Expertise with data management and analysis using electronic software solutions, eg VEEVA, Tableau, SpotFire, and Microsoft Office, with focus on Excel, PowerPoint, and SharePoint.
• Responsible to maintain a high level of knowledge & understanding of Pharmaceutical / Biologic Quality Assurance, Device Quality Assurance, cGood Manufacturing Practices as applicable in global GMP regulations (including FDA, EMA, MHRA, PMDA, ENVISA, TGA).
• Responsible to develop & maintain tools and dashboards in support of PQC trending, data surveillance and PQC user support.
• Responsible to provide PQC data assessments, highlighting trends, signals and risks and business critical information related to Product Quality Complaint data to Quality leadership in a timely fashion.
• Data & trend assessments will be communicated with stakeholders in a manner commensurate with risk, and enabling appropriate action taking to protect BMS and our patients.
• Responsible to complete required training and provide support for Product Complaints, Product Surety and Quality Serialization business process activities.

You are accountable for other key activities that support the business such as :

Required Competencies :

Experience Responsibility and minimum number of years :

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway.

You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers.

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary.

Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol :

BMS has an occupancy structure that determines where an employee is required to conduct their work.

This structure includes site-essential, site-by-design, field-based and remote-by-design jobs.

The occupancy type that you are assigned is determined by the nature and responsibilities of your role.

Site-essential roles require 100% of shifts onsite at your assigned facility.

Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.

For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.

For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations / adjustments and ongoing support in their roles.

(ref : iimjobs.com)