Talent.com
This job offer is not available in your country.
Executive - Hunter

Executive - Hunter

ConfidentialGurgaon / Gurugram, India
9 days ago
Job description

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

  • SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  • Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
  • Dynamic, Inclusive and Diverse team culture
  • Gender Neutral Policy
  • Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
  • Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

To ensure timely and accurate fraud alert decisioning to prevent and detect frauds, ensure adherence to regulatory compliance and deliver appropriate customer experience.

Role Accountability

Fraud Prevention, Detection, Monitoring & Compliance :

  • Analyze applications / transactions for patterns to unearth frauds & make decisions / judgements to approve / decline the applications or block / unblock cards
  • Communicate with the applicant / customer to understand the patterns & make judgments to approve / decline the applications or block / unblock cards
  • Report / Share Fraud Modus Operandi observed with the analytics team & management for early detection & prevention of frauds through appropriate rule coding
  • Ensure adherence to regulatory compliance on KYC and transaction monitoring
  • Fraud awareness to customers to safeguard them against potential fraud threats
  • Action suspected fraud alerts while delivering the best levels of customer experience
  • Process Excellence :

  • Ensure application and transaction fraud alert decisioning for low / medium risk cases
  • Ensure adherence to process SOPs & customer contact policies
  • Measures of Success

  • Productivity (No. of cases decisioned in a day) as per MOU
  • Fraud Decisioning Accuracy
  • Fraud Catch Rate
  • False Positive Rate
  • Fraud trends highlighted and process improvement opportunities suggested
  • Process Adherence as per MOU
  • Technical Skills / Experience / Certifications

  • Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI
  • Experience of documenting case facts
  • Competencies critical to the role

  • Analytical Ability and Problem Solving
  • Decisiveness
  • Listening skills
  • Process Orientation
  • Qualification

    Graduate in any discipline from a reputed and recognized institute / University

    Preferred Industry

    Banking / Financial Services / E-Commerce / Fintech's / Telecom / Insurance

    Create a job alert for this search

    Executive • Gurgaon / Gurugram, India

    Related jobs
    • Promoted
    Research Assistant

    Research Assistant

    Technoculture ResearchJhajjar, Haryana, India
    Technoculture Research is re-imagining how the world measures health.We build micro-scale electrochemical laboratories that place lab-grade accuracy directly in the hands of clinicians, community h...Show moreLast updated: 7 days ago
    • Promoted
    Sales Executive Delhi

    Sales Executive Delhi

    Sresta Natural Bioproducts Private Limitedwest delhi, delhi, in
    Handling primary and secondary sales (FMCG).Develop and maintain relationships with distributors, wholesalers, and retailers. Expand the general trade network by identifying new market opportunities...Show moreLast updated: 26 days ago
    • Promoted
    Executive- Recruitments / Resourcing

    Executive- Recruitments / Resourcing

    ConfidentialGurgaon / Gurugram
    Candidate should have minimum 1- 3 years of experience.Responsible for resourcing CVs for bidding for infrastructure projects. Should have hands on experience working on job portals & by other vario...Show moreLast updated: 19 days ago
    • Promoted
    Executive-Sourcer( on Ranstad Contract)

    Executive-Sourcer( on Ranstad Contract)

    DeloitteDelhi, India, India
    We are hiring IT and Non IT Sourcer for Gurgaon, Noida, Bangalore, Delhi NCR, Mumbai Location.Position - Sourcer (On Randstad Payroll). Experience required- 1-3 years.Sourcing candidates on relevant...Show moreLast updated: 19 days ago
    • Promoted
    Executive Recruiter

    Executive Recruiter

    ConfidentialIndia, Faridabad
    Aadeeshwara Insurance Brokers, based in Faridabad, is a leading direct broker specializing in both Life and General Insurance solutions. Registered with the Insurance Regulatory and Development Auth...Show moreLast updated: 9 days ago
    • Promoted
    Technical Recruitment Executive (Remote- India)

    Technical Recruitment Executive (Remote- India)

    hotsourcedGhaziabad, IN
    Remote
    Hotsourced’s vision is to democratise access to the world’s talent pool.Connecting great employers with great employees across geographic and regulatory boundaries. Our headhunter and employer-of-re...Show moreLast updated: 17 days ago
    • Promoted
    Sales Executive

    Sales Executive

    Arizon RFID Technology (Cayman) Co., Ltd.Delhi, India, India
    We are seeking a proactive and driven Sales Executive to support business development in India.This is a fully remote, independent contributor role focused on B2B sales and client relationship mana...Show moreLast updated: 30+ days ago
    • Promoted
    Search Engine Optimization Executive

    Search Engine Optimization Executive

    ConfidentialDelhi, India
    Job Location : Ghitorni (Work From Office).Salary Budget : Up to 25 K CTC (Only apply when you&aposre fitting in the budget). Please note before applying, communication should be good.To know more abo...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Technical Recruiter – Engineering & Non-IT

    Senior Technical Recruiter – Engineering & Non-IT

    ITCO Solutions, Inc.Delhi, IN
    Senior Technical Recruiter – Engineering & Non-IT.Long Term (Years) Contract / Commission / Spread.We are currently seeking experienced Recruiting Professionals with expertise in.Engineering and No...Show moreLast updated: 7 days ago
    • Promoted
    Inside Sales Executive

    Inside Sales Executive

    Primebook IndiaSouth Delhi, Delhi, India
    Primebook is India’s most innovative, education-first laptop brand, rethinking affordable computing for the next billion learners. Our Android-powered laptops are now trusted by over 700 institution...Show moreLast updated: 7 days ago
    • Promoted
    Sales Executive

    Sales Executive

    Florida Dress Your HomeNew Delhi, Delhi, India
    Entitled to all the customer relation.To increase number of quality customers.To plan the tours and maintain the travel expense. Submit tour expense / budget to office within a week of competition.Sub...Show moreLast updated: 7 days ago
    • Promoted
    Executive Search Coordinator [T500-20156]

    Executive Search Coordinator [T500-20156]

    Talent500Delhi, IN
    Stout’s Growth team develops and implements an end-to-end experienced hire recruiting strategy / process with new, creative tactics that help attract the best talent in the market.We are now enhanc...Show moreLast updated: 18 days ago
    • Promoted
    Banquet Sales Executive (Hauz Khas, Delhi)

    Banquet Sales Executive (Hauz Khas, Delhi)

    Eaglehires HR Solutions Pvt Ltddelhi, delhi, in
    We are Hiring for one of our client from hotel and restrurant industry based in Delhi.Promote and sell banquet halls, wedding venues, and convention facilities. Handle client inquiries, conduct site...Show moreLast updated: 7 days ago
    • Promoted
    Executive - Quick Commerce

    Executive - Quick Commerce

    Grapes WorldwideDelhi, India, India
    Executive - E-Commerce / Quick Commerce - Grocery.This person will be responsible for managing the day-to-day e-commerce / quick commerce operations, onboarding on quick commerce platforms.This include...Show moreLast updated: 16 days ago
    • Promoted
    Influencer & Partnerships Executive

    Influencer & Partnerships Executive

    Techno Be With YouFaridabad, Haryana, India
    Track’d by Techno Be With You 🎶.India’s first YouTube IP showcasing .Our mission is to promote Indian talent and India’s beauty to the world. To scale our impact, we’re building a team that can cre...Show moreLast updated: 7 days ago
    • Promoted
    Multi Vacancy In Sales and Operations

    Multi Vacancy In Sales and Operations

    Finseich Technology Private LimitedRewari, Haryana, India
    Schools, Hospitals, and Warehouses.Cr successfully closed in high-value transactions, .Finseich has emerged as a trusted partner for institutions across North India. We provide end-to-end financial...Show moreLast updated: 3 days ago
    • Promoted
    Training Placement Officer

    Training Placement Officer

    NICMARJhajjar, Haryana, India
    Training and Placement Officer.NICMAR University – Delhi NCR Campus.The Training and Placement Officer (TPO) will be responsible for planning, coordinating, and executing all activities related to ...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Executive

    Sales Executive

    Vowednew delhi, delhi, in
    Location : Remote (India-based preferred).Industry : Wedding Tech / Online Marketplace.Vowed is a modern wedding platform transforming the way couples and vendors connect. We’re building a digital-fir...Show moreLast updated: 30+ days ago