Roles & Responsibilities :
- Act as the primary technical expert and point of contact for all Salesforce development activities across Medical Information Websites
- Lead the implementation of new features and enhancements on Salesforce Experience Cloud, ensuring alignment with product roadmaps and user experience goals
- Own critical development items and work closely with the team to ensure continuity and timely resolution of high-priority items
- Maintain, monitor, and support production and non-production Salesforce environments
- Handle and coordinate all aspects of the release process using Copado, including pipeline configuration, code integration, version control, deployment planning, and post-release validation
- Use Copados continuous integration and delivery capabilities to streamline deployments, maintain environment consistency, and ensure traceability
- Manage and coordinate all aspects of the release process, including code integration, sandbox refreshes, deployment planning, and post-release support
- Ensure timely and high-quality delivery of technical solutions, following Amgen's agile development processes and industry standard methodologies
- Maintain up-to-date technical documentation including design and build specifications, configuration logs, and deployment artifacts for audit and compliance purposes
- Perform code reviews to ensure adherence to security, scalability, accessibility, performance standards and compliance with Vera validation standards
- Collaborate with cybersecurity teams to implement security protocols, ensure platform security posture, respond to vulnerabilities and audit findings and alignment with Amgens governance, security, and compliance frameworks
- Deploy and validate code in development and QA environments using Copado pipelines and automated testing workflows
- Support the maintenance of integrations between Salesforce and other platforms such as AWS, MuleSoft, and other third-party services.
- Provide technical mentorship to junior developers and contribute to knowledge-sharing sessions within the development team.
- Ensure platform compliance with GxP, GDPR, and other regulatory requirements specific to the pharmaceutical industry
- Drive the adoption of DevOps practices by supporting continuous integration, automated testing, and deployment pipelines
- Collaborate with multi-functional teams to solve, optimize, and continuously improve platform functionality
- Participate actively in PI Planning, Sprint Planning, and other SAFe Agile ceremonies to ensure full visibility and accountability across deliverables
- Uphold platform scalability, reusability, and future-readiness by recommending standard methodologies and reusable frameworks
- Ability to conduct the role in accordance to GxP and CSV regulations and requirements
Basic Qualifications :
Masters degree and 2 to 4 years of Computer Science, IT or related field experience OR
Bachelors degree and 5 to 6 years of Computer Science, IT or related field experience OR
Diploma and 7 to 9years of Computer Science, IT or related field experience
Preferred Qualifications :
Functional Skills :
Must-Have Skills :
Advanced Salesforce development expertise including Apex, Visualforce, Lightning Web ComponentsHands-on technical experience in delivering digital projects in a fast-paced, multi-client environment, incl. full design-build project lifecycle of web projectsExperience leading web & cloud technology systems : Salesforce Communities, AWS, Google Analytics, MuleSoft, etcKnowledgeable of web analytics, SEO principles and web design standard processes, code review, quality checks, and implementing best practices and complianceProficient in developing and supporting solutions within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standardsGood-to-Have Skills :
Experience with Salesforce DevOps Center or other DevOps pipelinesKnowledge of AWS, MuleSoft, web services, and REST / SOAP APIsFamiliarity with Jira, Confluence, and agile development tracking toolsKnowledge of front-end technologies (HTML, CSS, JavaScript)Experience in the validation process for GxP-regulated systems, including understanding of system lifecycle and compliance requirementsExperience working with geographically dispersed teams in a matrix environmentUnderstanding of web accessibility and responsive designExperience operating in a regulated business environment and adhering to mandatory compliance requirements preferredAbility to work with a truly dynamic and team with varied strengths, with a roll-up your sleeves approachPharmaceutical experience preferredSkills Required
Javascript, Css, Jira, Html, Aws