Talent.com
Director of Product Innovation

Director of Product Innovation

CRIFRepublic Of India, IN
22 days ago
Job description

About the Company :

CRIF High Mark Credit Information Services Pvt. Ltd. is one of India’s leading credit bureaus, providing comprehensive credit information, analytics, and decisioning solutions to consumers, financial institutions, and enterprises. As part of the global CRIF Group — headquartered in Bologna, Italy — we leverage advanced analytics, digital innovation, and regulatory expertise to enable smarter financial decisions. CRIF operates in over 50 countries and serves more than 10,500 financial institutions and 1 million businesses worldwide. At CRIF High Mark, we are committed to driving digital transformation across the credit ecosystem, empowering consumers and partners with data-driven intelligence and innovative financial products.

About the Role :

We are looking for a strategic and visionary Assistant Vice President – Products (DTC, DRS & B2B2C) to lead the next phase of digital transformation across CRIF’s consumer and partner-facing platforms. This leadership role is responsible for defining, developing, and executing the product strategy for our Direct-to-Consumer (DTC) business, AI-powered Dispute Resolution System (DRS), and B2B2C ecosystem. The ideal candidate will combine deep product management expertise with strong business acumen, regulatory awareness, and a proven ability to translate complex data and compliance frameworks into impactful customer experiences.

Responsibilities :

Strategic Product Leadership :

  • Define and own the end-to-end product strategy, roadmap, and execution across DTC, DRS, and B2B2C platforms.
  • Drive platform transformation initiatives that enhance digital engagement, user experience, and monetization.
  • Align product strategy with CRIF’s organizational goals, financial targets, and regulatory frameworks.
  • Introduce next-generation credit solutions leveraging AI, big data, and automation to strengthen CRIF’s market leadership.

Innovation & Platform Transformation :

  • Lead conceptualization and rollout of innovative digital products and features to improve customer satisfaction and operational efficiency.
  • Design and implement an AI-driven Dispute Resolution System to streamline consumer complaint handling and reduce turnaround times.
  • Spearhead personalization and intelligent notification systems to improve engagement, retention, and platform monetization.
  • Enhance cross-platform usability and accessibility through mobile-first and API-driven designs.

    • Execution & Cross-Functional Collaboration :

  • Partner closely with internal stakeholders including Data Science, Technology, UX, Compliance, Legal, Risk, Operations, and Finance teams to ensure seamless delivery of high-quality products.
  • Drive Agile execution and ensure adherence to timelines, budgets, and quality standards.
  • Act as the frontline representative for product-related queries during RBI audits and regulatory reviews in collaboration with Legal and Compliance.
  • Collaborate with the Marketing and Business teams to develop effective go-to-market (GTM) strategies and drive adoption across customer segments.

    • Financial Ownership & Performance Management :

  • Manage product P&L, budget planning, and financial forecasting for DTC, DRS, and B2B2C portfolios.
  • Build and monitor business cases to track ROI, conversion metrics, and customer impact.
  • Identify new monetization opportunities through data-driven analysis and competitive benchmarking.

    • Stakeholder & Team Leadership :

  • Mentor and develop a high-performing product team that thrives on ownership, innovation, and accountability.
  • Build cross-functional relationships and foster collaboration to ensure alignment across all product and business verticals.
  • Represent the product function in leadership forums, strategy discussions, and regulatory interactions.
  • Strengthened compliance posture by serving as a key defense during RBI regulatory audits.

    • Qualifications :

  • MBA or equivalent post-graduate degree, preferably with specialization in Product Management, Information Technology, or Business Strategy.
  • 12+ years of experience in product management, digital transformation, or technology-driven financial services.
  • Proven success in leading multi-platform portfolios (D2C, DRS, and B2B2C) within credit bureau, fintech, or BFSI environments.
  • Deep understanding of credit bureau operations, RBI regulations, and compliance frameworks.
  • Demonstrated expertise in Agile methodologies, product roadmapping, and lifecycle management.
  • Strong data interpretation, analytical reasoning, and decision-making skills.
  • Excellent stakeholder management and communication abilities with a track record of influencing at senior levels.

    • Required Skills :

  • Exposure to AI / ML-based decision systems and automation tools.
  • Proficiency in JIRA, Confluence, Figma, and Clarity PPM for product management.
  • Working knowledge of Google Analytics, Tableau, SQL, Firebase, Optimizely, and Adobe Target.
  • Strong understanding of user behavior analytics, conversion funnel optimization, and UX design principles.

    • Preferred Skills :

  • Lead high-impact product initiatives shaping India’s digital credit ecosystem.
  • Collaborate with global leaders in credit information and analytics.
  • Be part of a dynamic organization committed to innovation, compliance, and consumer empowerment.

    • Work with cutting-edge technologies in a data-driven, fast-paced environment.

    Create a job alert for this search

    Director • Republic Of India, IN

    Related jobs
    • Promoted
    Product Manager - Design

    Product Manager - Design

    SentiSumnagpur, maharashtra, in
    SentiSum is an AI-native Voice of Customer (VoC) platform built to unify customer feedback and drive retention outcomes.We help global brands across Europe and the US understand why customers churn...Show moreLast updated: 13 days ago
    • Promoted
    Head Of Product Management (Ai)

    Head Of Product Management (Ai)

    PepperRepublic Of India, IN
    Io), we are building a powerful experience of automating enterprise marketing services like SEO, Social Media, and several other marketing channels with a Human + AI Agentic Workflow.We work with o...Show moreLast updated: 10 days ago
    • Promoted
    Director of Banking CRM Product

    Director of Banking CRM Product

    VeriParkRepublic Of India, IN
    We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
    • Promoted
    Innovation Consultant

    Innovation Consultant

    YourTribeNagpur, IN
    Design and develop Workday Extend applications that embed Snowflake-.Build and demo integrations between Workday and Snowflake, leveraging. Python, SQL, and Workday Extend APIs.Collaborate with inno...Show moreLast updated: 30+ days ago
    • Promoted
    Director Product Management

    Director Product Management

    ConfidentialIndia
    Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can ma...Show moreLast updated: 30+ days ago
    Director – Analytical Product Research and Development

    Director – Analytical Product Research and Development

    Eli LillyIN
    At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Director, Product Analytics (R13552)

    Senior Director, Product Analytics (R13552)

    ConfidentialIndia
    Oportun (Nasdaq : OPRT) is a mission-driven fintech that puts its members' financial goals within reach.With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with...Show moreLast updated: 5 days ago
    • Promoted
    Director or Product (Ai) - Remote

    Director or Product (Ai) - Remote

    ConfidentialIndia
    Remote
    We are looking for a highly driven and technically sound.AI integration for our SaaS product.This role is ideal for someone who understands AI workflows, has hands-on experience with LLMs / APIs, and...Show moreLast updated: 5 days ago
    • Promoted
    ChartRequest - Director - Product Development - SaaS

    ChartRequest - Director - Product Development - SaaS

    Chart Request, India
    Opportunity : - We are looking to add to our Product and Marketing organization with a qualified, self-driven product manager and or software engineer or development management ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.India, India
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Egnyte - Director - AI Product Management

    Egnyte - Director - AI Product Management

    Egnyte, India
    ABOUT EGNYTE : Egnyte combines the power of cloud content management, data security, and AI-driven insights into one unified platform.More than 23,000...Show moreLast updated: 6 days ago
    • Promoted
    Director, Product Management

    Director, Product Management

    ConfidentialIndia
    PayPal has been revolutionizing commerce globally for more than 25 years.Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empow...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Product Design & User Experience

    Director of Product Design & User Experience

    ChartRequestIndia
    Founded in 2012 in Atlanta, GA, (USA) ChartRequest is a healthcare information technology and services company specializing in electronic medical record fulfillment, outsourced medical record fulfi...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Product Manager

    Senior Product Manager

    Trinka.ainagpur, maharashtra, in
    AI-powered writing assistant designed for academic and technical writing.Built by experts in language and AI, Trinka goes beyond basic grammar checks to improve clarity, tone, and word choice.It co...Show moreLast updated: 1 day ago
    • Promoted
    Product Director - Banking Software CRM (Microsoft Dynamics CRM)

    Product Director - Banking Software CRM (Microsoft Dynamics CRM)

    VeriParkNagpur, IN
    We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
    • Promoted
    Director Product – Building and Managing Security Products - Cyber Security Startup - Salary INR 75 L

    Director Product – Building and Managing Security Products - Cyber Security Startup - Salary INR 75 L

    CareerXperts Consultingnagpur, maharashtra, in
    We are seeking a hands-on product leader to drive the strategy, design, and operational delivery of AI-driven threat investigation and response content at platform scale. This role is ideal for a fo...Show moreLast updated: 1 day ago
    • Promoted
    Director of Product Management - AI

    Director of Product Management - AI

    ConfidentialIndia
    Egnyte is a place where we spark opportunities for amazing people.We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can...Show moreLast updated: 5 days ago
    • Promoted
    Director of Growth

    Director of Growth

    TitanRepublic Of India, IN
    At Titan, we’re empowering entrepreneurs, innovators, and small businesses with software that helps them grow.Built by a team that is passionate about creating lasting value, our products include T...Show moreLast updated: 30+ days ago