Business Development Manager / Representative ( North America)

Company Description

At Ship4wd, we simplify the complexities of global shipping and logistics for businesses of all sizes by providing 24 / 7 human support coupled with an innovative digital platform. Our platform allows users to Ship4wd is looking for a Business Development Manager to join our team. Ship4wd is more than a freight forwarder. We are a digital freight forwarder that offers small and medium-sized businesses the opportunity to take part in global trade and ship their goods worldwide, all done over a digital platform.

It is exciting to work in an environment that is always striving to acquire new clients and serve its customers in every way; it is growth-oriented, collaborative, and supportive. In Ship4wd, people are encouraged to take ownership, negotiate, develop their communication and probing skills, and grow. A fast-paced environment in full-growth mode requires experience in handling large volumes of incoming enquiries, fully onboarding new clients, and leading them down the funnel ready to close deals.

This is your opportunity to join a growing, global brand, be in touch with international stakeholders and customers, and be part of a five-star team of logistics experts ready to shake up the industry.

About the Role :

You will be our customers' first point of contact, helping them understand their needs. What does it mean You will actively listen to their needs, handle negotiations, and close deals. A positive negotiation, problem-solver, and curious attitude is critical to delivering the best service possible and reaching the sales target. You will be the voice of the customer across the organization, reflecting to stakeholders your impressions and insights for ongoing product improvements.

You will handle inquiries by phone, chat, email, and digital channels, in large volumes and with a sense of urgency. What you need :

• Excellent communication skills
• Negotiation skills
• Upselling mindset
• Active listening
• Asking the right questions
• Positive and probing attitude
• Delivering genuine customer support

Exceptional customer service is what we provide and what we are looking for in you.

KEY AREAS OF RESPONSIBILITY

REQUIRED COMPETENCIES

KNOWLEDGE AND QUALIFICATION

Work Timings : ( 6-3,7-4,8-5)

Salary : Best in the industry along with amazing perks and incentives. Best Opportunity in Digital Supply Chain industry for faster growth.

Industry

Transportation / Trucking / Railroad

Employment Type

Skills Required

Tech Savvy, Negotiation, Sales, Customer Service, Crm Systems