Process Improvement Manager

Business Title : Process Improvement Manager

Skill Set : Operational Excellence – Black Belt

What to look for :

We are seeking a highly skilled and experienced Black Belt professional (at least 8 years experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.

Responsibilities :

• Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools / techniques.
• Business risk identification - Identify key business process risks and act to mitigate them.
• Process standardization and management –Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.
• Manage a detailed project / program plan to track progress and perform risk management to mitigate the risks.
• Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.
• Process documentation - Map and document processes targeted for transformation.
• Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and / or automation tools and practices, aiming to stabilize and maintain the delivered changes.

Communication Management :

Timing / Shift : 13 : 00 to 22 : 00 (IST), (8 : 30 am to 5 : 30 pm Warsaw Time)

Requirements :

Preferred Experience (Applications)

Preferred Qualifications :

Skills Required

Risk Management, Process Documentation, Project Management, Rpa, Stakeholder Management, Black Belt, Automation, Lean Six Sigma, Statistical Analysis, process transformation