Sales Manager-Credit Card-Retail Sales

About Kotak Mahindra Bank :

Established in 1985, the Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank - Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company's website at

Job role :

• Drive Credit Card business acquisition through designated channels.
• Generate business from Bank Branches, Point of Sales (Indian Oil Petrol Pumps and PVR INOX Stores) through DST team, Corporate Salary Accounts, and Car Loan Departments
• Identify new business opportunities and work towards expanding sourcing channels.
• Lead, guide, and motivate the on-ground sales team (DSTs) to deliver consistent results.
• Monitor performance metrics& ensure productivity as per defined parameters.
• Conduct regular training and performance reviews to enhance team capability.
• Coordinate closely with Branch Banking, Corporate Salary, and Car Loan teams for lead generation and business conversions.
• Maintain strong working relationships with partner outlets (e.g., Indian Oil, PVR INOX.
• Liaise with internal departments for smooth process flow and timely issue resolution.
• Ensure superior customer experience during the entire sales and onboarding process.
• Address customer queries and grievances promptly and effectively.

Requirements :

Skills Required

Sales, Consumer Banking, Credit Cards