Digital Transformation Leader

About PTR Global

PTR Global is a premier staffing and workforce solutions provider, recognized for connecting top talent with innovative organizations nationwide. We are committed to operational excellence and driven by a technology-forward vision that enhances performance, accelerates growth, and scales outcomes.

We operate in a fast-paced, consultative, and performance-focused environment where forward-thinking professionals make a lasting impact.

Role Summary

We seek a senior leader to serve as the Head of Product, responsible for post-implementation strategy, evolution, and optimization of PTR's Salesforce platform and related business systems.

This leader will own the long-term roadmap and drive ROI across multiple business units ensuring Salesforce and its integrations are continuously adapted to serve PTR's strategic goals.

The ideal candidate has experience in IT services or staffing with proven ability to influence change lead cross-functional business transformation and align technical capability with business opportunity.

Key Responsibilities :

• Own the post-implementation evolution of the Salesforce ecosystem focusing on strategic enhancement continuous optimization and enterprise-wide ROI.
• Develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives incorporating feedback from leadership end-users and external advisors.
• Collaborate with executive and departmental leaders across several business units to define needs identify inefficiencies and uncover opportunities for automation and innovation.
• Work directly with technical teams and external developers to translate complex business requirements into scalable high-impact solutions.
• Lead change management and stakeholder alignment efforts to ensure adoption communication and understanding of platform changes and new capabilities.
• Design and refine user experiences including dashboards reports and workflows that elevate decision-making and reduce manual work.
• Continuously monitor performance metrics and KPIs ensuring platform enhancements are driving measurable impact across revenue efficiency and engagement.
• Stay informed of Salesforce platform updates and industry best practices proactively proposing new capabilities to future-proof our systems and maintain competitive edge.

Qualifications :

Success in This Role Will Be Measured By :