B2B SaaS Implementation Manager

About the Company - SimplifyVMS is a leading provider of contingent workforce VMS solutions and is one of the fastest growing VMS solutions providers globally. Rated by Everest Peak Matrix and other analysts as a leader in the VMS report we continue to strive to drive innovation in the contingent workforce industry.

Role Overview

As a key member of the Delivery Team, you will lead the successful implementation of our unique and highly configurable SimplifyVMS solution for clients and partners. This role is critical to ensuring high-quality, timely project delivery with a strong emphasis on customer satisfaction, efficiency, and long-term scalability.

You will serve as the primary point of contact during implementation, overseeing the project lifecycle from requirements gathering to production go-live. With a mix of technical expertise, functional knowledge, and strong stakeholder management, you will ensure each implementation drives measurable value for our customers.

We value a hands-on, solutions-focused mindset, and a strong sense of ownership. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.

Key Responsibilities

• Techno-Functional Leadership : Lead and manage the end-to-end implementation of functional workstreams, serving as a product and domain expert.
• Solution Design Ownership : Facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.
• Advanced Configuration : Translate complex business requirements into tailored configurations within the SimplifyVMS platform. Collaborate with the technical team to ensure alignment and delivery on milestones.
• Deployment Management : Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.
• Stakeholder Engagement : Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.
• Clear Communication : Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.
• Project Management : Manage enterprise-level implementations involving ERP / CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.
• Executive Reporting : Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.

Skills & Experience

Proactive & Results-Oriented : Self-motivated, detail-oriented, and committed to delivering high-quality