Engagement Manager

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world's most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span :

ANNOTATION & LABELLING : Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs : Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION : From institutional languages to remote field audio collection.

RELEVANCE & INTENT : Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

Job Reference : Role Overview

The Engagement Manager is a strategic commercial role focused on growing and managing client relationships across Welo Data's AI training data portfolio. This individual will serve as the primary commercial point of contact for assigned accounts, driving revenue growth, identifying expansion opportunities, and ensuring client satisfaction through proactive engagement and solution-oriented thinking.

This role blends account management, consultative sales, and delivery oversight, making it ideal for someone who thrives in a fast-paced, client-facing environment and is passionate about the future of AI.

Key Responsibilities :

Client Growth & Commercial Strategy-

• Own and grow a portfolio of strategic accounts, with accountability for revenue retention and expansion
• Identify upsell and cross-sell opportunities across Welo Data's offerings (e.g., RLHF, red teaming, annotation, multilingual data collection)
• Develop and execute account plans aligned with client goals and Welo Data's commercial strategy
• Lead commercial negotiations for existing book, renewals and expansions, and pricing discussions in collaboration with the Account Management, Operations

Client Engagement & Relationship Management-

Program Enablement & Delivery Partnership-

Forecasting & Reporting-

Qualifications-

Nice to Have-

Skills Required

Salesforce, Relationship Management, consultative sales , Forecasting, Client Services, Account Management, Reporting