Head of Revenue Strategy & Operations

About us :

Pioneering Agentic Customer Management

At SuperAGI, we believe the future of customer engagement is intelligent, autonomous, and deeply personalized. What began as one of the world’s first agentic frameworks—earning global recognition with 15,000+ GitHub stars—has evolved into a full-stack Agentic Customer Management platform that empowers businesses to automate, enrich, and intelligently act on every customer signal. Our open-source success also helped us secure our Series A funding, fueling our mission to make agentic AI a business superpower.

About the role :

We’re looking for a highly analytical and strategic Revenue Operations Lead to build and optimize the infrastructure that powers our revenue engine. You will own the end-to-end RevOps stack — aligning sales, marketing, customer success, and finance — to drive revenue growth, improve operational efficiency, and enable data-driven decision-making.

This role is both hands-on and strategic , ideal for someone who thrives in a fast-paced environment and is passionate about building scalable systems that support high-performing teams.

Key Responsibilities :

• Design and execute revenue operations strategy across the full customer lifecycle : lead → pipeline → close → retention → expansion
• Align sales, marketing, and customer success teams on shared KPIs, dashboards, and definitions (e.G. lead stages, funnel health, attribution, etc.)
• Act as the strategic advisor to GTM leaders with insights, forecasting, and data storytelling
• Build, document, and optimize revenue workflows and playbooks (e.G., lead routing, deal stage progression, renewal workflows)
• Own the GTM tech stack : CRM (e.G. Salesforce / HubSpot), sales enablement, marketing automation, CS tools
• Monitor data integrity across systems and ensure smooth integration between platforms
• Create and maintain dashboards and reports to track key metrics like pipeline velocity, win rates, churn, NRR, CAC, and sales cycle
• Lead quarterly and monthly forecasting processes in partnership with Sales & Finance
• Use historical data to identify trends and recommend growth opportunities
• Provide reps and managers with visibility into performance metrics and actionable insights
• Support sales enablement through tooling, reporting, and content delivery
• Partner with Marketing Ops and CS Ops (or build those functions) to create a unified view of revenue

Skills & Qualifications :