[04 / 10 / 2025] Assistant Vice President

eClerx is hiring for FCC Advisory & Delivery Support Group

Designation : Associate Program Manager / Program Manager

Location : Pune / Mumbai

Travel (Domestic or International) : 20 - 25% travel (client meetings, workshops, or internal coordination)

Job Description :

As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement.

You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery, checker-level quality control, proactive problem solver and advisory support.

We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem.

Key Responsibility :

• Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs
• Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas

Detailed Responsibility :

Required Qualification :

Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance.

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.