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Business Development Coordinator- Customer Success Management- India- (Chennai)

Business Development Coordinator- Customer Success Management- India- (Chennai)

ConfidentialChennai, India
6 days ago
Job description

Job Description

Title : Business Development Coordinator- Customer Success Management- India- (Chennai)

Id : 20464

Type : FullTime

Location : Chennai, India

At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

Job Description

We are looking for a proactive and detail-oriented Business Development Coordinator to support the maintenance, enhancement, and development of key business tools and digital platforms. This role will play a critical part in ensuring the smooth operation and continuous improvement of systems such as Form.com, Solution Catalog, Parts Portal (migration to Husky Complete), Infor LN, and other DST (Digital Solutions Team) initiatives. It will as well work closely with Business Analyst to support the design, development, and maintenance of BI solutions that transform data into actionable insights for strategic decision-making.

Key Responsibilities

  • Support Product Managers in planning and executing tool-related projects.
  • Coordinate tool updates, enhancements, and issue resolution, and monitor performance and user feedback to identify areas for optimization
  • Facilitate user onboarding (maintain documentation, training materials, and user guides) and provide first-level support for tool-related queries.
  • Maintain and augment solution catalog (new solutions, new equipment)
  • Assist in gathering, translating and documenting business requirements for tool improvements, BI processes, data models, and reporting standards.
  • Design, develop and maintain dashboards and reports (Power BI, Excel).
  • Collaborate with IT, data, and business teams to ensure alignment on tool functionality and integration, as well as data accuracy and usability.
  • Perform data validation and quality assurance.
  • Stay current with BI trends, tools, and best practices.

Required Qualifications

  • Bachelor's degree in Business, Information Systems, or a related field.
  • 3+ years of experience in business coordination, project support, or tool administration.
  • Proficiency in Excel (PowerPivot, PowerQuery) and PowerBi.
  • Experience in BI development or data analytics.
  • Familiarity with digital tools, platforms, and project management methodologies.
  • SQL experience with relational databases (e.g., SQL Server, MySQL, PostgreSQL, DAX).
  • Preferred Qualifications

  • Experience with Form.com, ERP systems (e.g., LN, SAP, CRM), or EDI platforms.
  • Experience with cloud platforms (e.g., Azure, AWS, GCP).
  • Knowledge of data analysis or reporting tools.
  • Knowledge of data governance and security best practices.
  • Familiarity with Python or R for data analysis.
  • Understanding of digital transformation and business process automation.
  • Skills And Competencies

  • Self-starter, curious, adaptable, and eager to learn new tools and technologies
  • Attention to detail and commitment to data accuracy.
  • Ability to work independently, manage multiple priorities and deadlines.
  • Strong analytical and problem-solving skills.
  • Excellent organizational, communication and collaboration abilities.
  • Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks. No agency or telephone inquiries please.

    Skills Required

    Data Analytics, Power Bi, Powerpivot, Excel, Dax, Sql

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