Job Title : Growth and Customer Success Executive – Health Food
Company : Premium Nutrition Kitchen
Location : Pune, India
Employment Type : Full-Time / ON-ground + Hybrid
Relevant Experience : 1-4 years
Reports To : Founder
Job Summary :
Studio Green.FIT, a Soul Nourish Works company, is Pune’s leading precision-nutrition cloud kitchen delivering high-protein, health-focused meals for working professionals, athletes, and wellness clients.
We are looking for a high-energy Growth & Customer Success Executive to represent the brand, build partnerships, and ensure an exceptional customer experience. This is a dual-focused role for someone who enjoys sales, relationship building, client management, and customer experience.
Key Responsibilities :
Business Development (50%)
- Identify and reach out to corporates, co-working spaces, tech parks, and gyms for partnerships
- Conduct on-ground visits (5-10 per week) to pitch our meal programs.
- Schedule and execute product demos, sampling sessions, and wellness events.
- Build strong relationships with HR, admin managers, gym owners, and fitness trainers.
- Maintain a structured sales pipeline and achieve monthly outreach targets.
- Support partner onboarding and ensure smooth transition to operations.
Customer Success (50%)
Manage day-to-day WhatsApp communication with subscription customers and prospects.Track orders, special requests, feedback, and daily meal adjustments.Monitor subscription cycles and drive renewals.Resolve customer concerns with empathy and coordination with kitchen ops.Maintain customer databases, track progress, and share weekly updates.Identify upsell and cross-sell opportunities (drinks, snacks, add-ons).Qualifications & Skills :
1–4 years experience in Sales, Business Development, Hospitality, Customer Service, or Fitness Club MembershipsExcellent verbal communication (English, Hindi)Confident personality with strong relationship-building skillsCustomer-first mindset and strong follow-throughComfortable with field visits and on-ground salesGood WhatsApp etiquette and written communicationOrganised, self-driven, and target-orientedExperience in F&B, health & wellness, fitness, or nutrition brands and experience of managing CRM tools will be an advantageWhy Join Us?
Opportunity to be the face of fast-growing premium nutrition brand.Flexible hours and Competitive salaryExposure to real-world nutrition product developmentDirect mentorship from the founderTo Apply : Send your resume to soulnourishllp@gmail.com
Website : www.Studiogreen.Fit