Key Responsibilities :
- Handle inbound / outbound customer calls and chats
- Resolve customer queries and complaints professionally
- Maintain accurate records of interactions
- Follow company policies and quality standards
- Achieve daily performance targets
Requirements :
Fluency in Marathi, Kannada, Tamil, Hindi, and English (any 2 or more languages preferred)Good communication and interpersonal skillsBasic computer skillsWillingness to work in rotational shiftsSkills Required
Voice Process, Inbound, Emails