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Virohan - Senior Manager - Strategy & Operations
Virohan - Senior Manager - Strategy & OperationsVirohan • Gurgaon, India
Virohan - Senior Manager - Strategy & Operations

Virohan - Senior Manager - Strategy & Operations

Virohan • Gurgaon, India
1 day ago
Job description

This role is well-suited for someone who has worked as a Category Manager, Program Manager, or Growth Manager someone who is comfortable identifying business problems using data, breaking them down into structured hypotheses, running experiments, and scaling solutions across functions.

  • You will work on the full problem-solving lifecycle :

(1) identifying issues, (2) building and testing interventions, and (3) converting successful solutions into repeatable processes that improve retention, engagement, learning outcomes, and student success metrics at scale.

Key Responsibilities :

  • Identify Problems Through Data & Insights
  • Analyse student lifecycle data and performance metrics to spot patterns, drop-offs, and friction points.
  • Create dashboards or frameworks to track leading indicators across engagement, attendance, learning, and completion.
  • Conduct structured root-cause analyses to break down broad challenges into solvable components.
  • Build and Test Solutions (Growth Experiments)
  • Prioritise which problems to solve based on impact, urgency, and scalability.
  • Design interventions or experiments around improvements in student engagement,
  • delivery, support, and behaviour.

  • Run pilots end-to-end : hypothesis, design, rollout, measurement, iteration.
  • Track the success of experiments through clear metrics and improve based on learnings.
  • Convert Solutions into Scalable Processes
  • Translate successful experiments into standardised processes, SOPs, playbooks, and workflows.
  • Lead cross-functional collaboration with Operations, Academics, Product, and Centre teams to roll out new practices.
  • Establish adherence metrics and monitoring systems to ensure consistency across centres.
  • Work with product / tech teams where necessary to embed processes into systems for long-term scalability.
  • You are the right fit if :

  • You have 5-8 years of experience in Category Management, Program Management, Growth, or Consulting.
  • You have independently owned a business vertical, problem statement, or program with clear KPIs.
  • You use data to diagnose problems and break down complex issues into solvable parts.
  • You have hands-on experience in building interventions, running pilots, and scaling processes.
  • You communicate clearly and work effectively across multiple teams.
  • You are structured, analytical, and comfortable managing ambiguity.
  • You enjoy working on long-term systems while delivering short-term measurable improvements.
  • Whats in it for you :

  • Opportunity to influence core student outcomes in a fast-scaling organisation.
  • Work directly on high-impact initiatives around retention, engagement, and learning success.
  • High ownership role with visibility across leadership and major business functions.
  • Collaborative, transparent culture with a strong focus on problem-solving and continuous improvement.
  • Competitive compensation and growth potential into larger strategic roles.
  • (ref : iimjobs.com)

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    Operation Manager • Gurgaon, India

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