Virohan - Manager - Process Excellence

What You'll Own :

• Admissions & Onboarding : Manage admission lifecycle-from application to enrollment-including documentation, verification, MIS tracking, stakeholder communication.
• Examination Coordination : Plan exam schedules, allocate resources, liaise with exam bodies, supervise logistics, grading, result publication, data integrity.
• Certification Management : Oversee certificate generation, accuracy, dispatch; coordinate with academic / external certifying agencies.
• External Stakeholder Engagement : Partner with universities, regulatory bodies, exam boards to maintain compliance and smooth operations.
• Data Systems & Reporting : Build and maintain student data architecture-dashboards, MIS, audit trail visibility-for leadership and regulators.
• Process Ownership & Improvement : Develop SOPs, identify bottlenecks, implement solutions; drive continuous improvement and automation.
• Cross-functional Collaboration : Work with admissions, academic, finance, and operations teams; escalate and resolve issues.
• Audit & Compliance : Conduct internal audits, prepare for inspections, ensure compliance documentation.

What You Bring :

(ref : iimjobs.com)