Technical Account Manager

About Us :

Versa Networks, Inc., is a leading vendor of next-generation Software-Defined solutions and architectures, called SASE (Secure Access Service Edge). Versa is providing an end-to-end solution that simplifies and secures the WAN / branch office network.

Versa Networks aims to provide unprecedented business advantages through a software-based approach that allows for unmatched agility, cost savings and flexibility. We have created a feature- rich, scalable, yet simple-to-use software platform to implement many different enterprise and service provider use cases, including :

• Entire software-defined branch for enterprise customers.
• Secure SD-WAN and SASE for enterprises with layered security.
• Next-generation managed services for service providers.

We are looking for a passionate, entrepreneurial, and tech-savvy Technical Account Manager (TAM) to help our enterprise customers by providing after-sales high-level tech support and create a positive experience in their journey with Versa Solutions and technology.

Educational Ǫualification

Bachelor’s degree in information technology, Computer science, Electronics, and Computer Application. Having MBA or Management qualification including PMP would be added advantage.

Experience

We are looking for candidates with at least eight years of relevant industry experience as project manager, technical account manager handling medium to large enterprise customer.

Job Responsibilities

The Technical Account Manager (TAM) will play a pivotal role in providing exceptional post- sales support to Versa's key accounts. This position involves managing the support relationship, ensuring Versa remains a valued technology partner, and maximizing customer satisfaction.

The TAM will act as the interface between the Field Sales Team, Versa Professional Services (PS), Versa Engineering, and Versa Technical Assistance Center (TAC) Team to ensure the deployment of Versa products and services is seamless and well-supported.

Essential Skills