Infra. Tech. Specialist - Ops

Brief JD : The role is part of the Cognizant Infrastructure Services Business Development horizontal, catering to the customers and involves responding to RFPs, proposals etc. and working with the onsite Markets team, might also involve short term travel to face customer during solution presentation, due diligence etc. This is not a delivery role and there are no shifts in this role.

Years of exp 5-10 years

Own all Pre-sales activities for a portfolio [Accounts / SBU / Region (based on size of the BU)]

Lead solution detailing and lead articulation process while responding to opportunities WITH THE OBJECTIVE OF taking end to end responsibility of RFP responses and working with all stakeholders in designing a winnable Solution as part of the bid response WITHIN the guidelines of the BU WITHIN the guidelines of the BU

Understand the problem statement (RFP / RFI) by identifying missing information and guide Business development analysts in framing appropriate queries to ferret out the missing information

Identify relevant stakeholders for the deal

Own customer presentations by laying the framework and guiding the team to create the content

Set pre-sales standards and guidelines for the team

Assist in business process and operational process mapping

Manage the logistics and co-ordinate the responses leading to Bid Management in part

Ensure that bid costs are accurately forecast & managed

Establish & manage pursuit calendar

Manage internal governance – Solution / delivery / Business approvals and sign-offs are taken before submission of proposal To the customer

• Structuring the bid - Templates / Formatting & Tools.
• Bid resourcing – bid team formation by reach out To solutioning, Finance, commercial, delivery
• Responsible for creation of differentiated solutions that meets the customer requirements.
• Assist the Business Development - Partner in conducting problem definition / solution identification workshops for customers
• Detail and articulation of solutions (response to RFPs / RFIs / unsolicited bids etc.) and ensure completeness of the (in content and in form) same
• Act as a reference point / SME within the Business Development team for at least one Problem Domain and one Service Offering
• Anchor problem definition / solution identification workshops for deals
• Understand market trends and its relevance in order to seed appropriate newer Cognizant's offerings
• Create and manage marketing collaterals such as Fliers, Statement of Qualifications, case studies etc.
• Template Management - Ensure compliance of Cognizant brand guidelines
• Prepare, update and maintain the vertical credentials and case studies of completed projects.
• Formulate re-usable bid components and use collaterals To achieve maximum utilization
• Discuss and understand the winning themes, SWOT and competitor analysis for the deal and prepare the opportunity overview for smaller deals
• Create and update reusable artefacts
• Assist in creating re-usable assets / artefacts to showcase Cognizant expertise in all areas - consulting, technology, outsourcing e

Job Summary

Act as Solution Manager for all assigned large medium strategic ITO deals

Overall owner of end to end technical solution lifecycle end to end solution development overall effort estimation solution articulation defense development of business case

Responsible for Managed Services solution across Infrastructure and cloud services.

Responsibilities

Strong Technical knowledge around DWP Hybrid Cloud Cross Functional Services Tools and Processes Public Cloud solutions. Should be able to create articulate and defend solutions

Leverage Transformation and Best in Class frameworks in developing a solution approach to meet client business objectives

Leverage Cognizant capabilities IPs and Alliances as appropriate in the overall solution model

Articulate and defend solution components in internal and external forums including client presentations

Lead Due Diligence activities

Contribute to RFP response build creation ensuring end to end story boarding of technical solution providing multiple solution options as per client context business drivers

Excellent in depth understanding of overall IT Infrastructure across technology and service towers

Accountable for end to end IT Infrastructure solution working closely with Enterprise Architects and Design SMEs to build solution construct

Knowledge of technical tasks and activities constituting the deliverables structuring them logically planning risk identification and mitigation dependency analysis etc.

Present high level ROI and TCO figures to client senior management during presentation and discussions

Strong Bid management and Pursuit Management

Certifications Required

As per project requirement

Skills Required

Effort Estimation, Bid Management, hybrid cloud