Fault management / configuration of Cloud services - OTC service catalogueCoordination with Project teams for HLD / LLD / TOL / Design reviewsHand in Hand coordination with project for network integration activitiesHandle the Trouble ticket / CR within SLACustomer Issue handling and ensuring the end customer services are maintainedMOP / WI preparation for the activities and new learningsPrepare, implement and verify the configuration and integration of a Node / SystemCoordinating with care team for finding and analyzing the RCAsGuiding team members to execute complex & critical configuration changesTracking of issues related to tools and timely escalation as per pre-defined matrixAttending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.Key Technical Skillset : -
- Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers).
- Live experience in deploying / managing the Cloud Infra using OpenStack. VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare)
- Creation of new tenant
- Creation of new sub-tenant
- VNF / vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats)
- VNF image onboarding and publishing into desired glance repository
- VNF Creation of Server Resource Template(s) - VNF flavour(s)
- Creation of cinder block volume storage -Creation of VNF networks (GUI or template)
- Creation and updating of security groups applicable to VNF -Write HEAT template as per VNF Onboarding Design Input Template.
- Onboarding HEAT template as package to VHA Cloud packages repository
- VNF Instantiation (VM build) using Heat template
- VNF validation and acceptance certification (VCA) artefacts and report
- vApp build using RHEL SOE & Required Flavour
- VNF backup and snapshot configuration
- VNF / vApp lifecycle management services. -Add & remove VM -Add remove virtual Network interfaces.
- Coordinate with other MSP to ensure that required inputs are available on time
- Technology Cloud infra Services- NFVI-CNIS
- Vendor / Product Ericsson
Skills Required
VMware, Cloud, Fault Management, Networking, Cloud Services, Cloud Architecture