Customer Relation Associate

Key Responsibilities

• Greet and assist guests courteously at the counter or sales area.
• Explain various ticket types, packages, memberships, and offers.
• Handle billing and cash transactions accurately.
• Promote Playaza events, loyalty programs, and merchandise.
• Maintain a clean and organized sales counter area.
• Support customer queries and resolve minor complaints promptly.
• Coordinate with the operations and customer relations teams to ensure smooth guest experience.
• Meet daily and monthly sales targets set by management.
• Prepare basic sales and collection reports.
• Follow all company policies, safety, and service standards.

Skills Qualifications

This job is provided by Shine.com

Skills Required

Basic Computer Knowledge