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Assistant Manager - Group Business

Assistant Manager - Group Business

ConfidentialBengaluru / Bangalore
26 days ago
Job description
  • Manage the Group business with the Bank employees
  • Liaison with different departments for closure of the cases
  • Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
  • Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation
  • Provide market feedback on competition and other products in the market.
  • Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.
  • Tracking penetration performance and publishing dashboards, along with Group Operations.
  • To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates / pending rates, rejection ratios , medical TATs etc)  ,  to minimize the same and adhere to TATs and contribute to product improvement.
  • Monitoring and control process of Post Sales.
  • Managing complete claims operation & end to end process.
  • Skills Required

    Claims Processing, Relationship Management, Performance Tracking, Training, stakeholder liaison

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