This job offer is not available in your country.
▷ Only 24h Left! Customer Support Specialist
TPIndia30+ days ago
Job descriptionEducation : Minimum HSC / Graduate in any discipline. Experience : 0-3 years in an international voice or non-voice process (freshers with excellent communication skills can apply). Communication Skills : Excellent verbal and written English communication is a must. Willingness to work in night shifts and rotational shifts. Good computer skills (MS Office, email, CRM tools). Ability to handle pressure and multitask effectively. Customer-focused with a problem-solving attitude.
Job Title : Customer Service Executive – International Process
Location : Noida Sector 135
Salary - Fresher - 4 LPA / Experienced - 5.3 LPA
Job Type : Full-time
Shift Timings : Night Shift / Rotational Shifts (as per international time zones)
Industry : BPO / KPO / ITES
Job Summary :
We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via calls ensuring a high level of customer satisfaction and professionalism.
Key Responsibilities :
- Handle inbound / outbound calls from international customers (primarily US / UK / AUS).
- Address customer queries, complaints, and provide appropriate solutions in a timely manner.
- Maintain accurate records of customer interactions and follow-up actions.
- Meet or exceed performance metrics (AHT, CSAT, FCR, etc.).
- Escalate unresolved issues to higher authorities when required.
- Stay updated with product knowledge, system updates, and standard procedures.
- Adhere to company policies and quality standards at all times.
Key Requirements :
Create a job alert for this search
Customer Support Specialist • India
Related jobs
![▷ [Only 24h Left] Product Support Specialist](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Launchio%20Consulting)
![▷ [Only 24h Left] Hubspot Support Analyst](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Marcus%20Evans%20Group)
![▷ [Apply Now] Customer Support Specialist](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=HappyLocate)
- Promoted
Customer Support Specialist
Scry AInagpur, maharashtra, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 6 days ago
- Promoted
Manager, Customer support
Aptean IndiaIndia Job Title : Customer Experience Support Manager – ERP (Process Manufacturing).We are seeking an experienced and dynamic Customer Experience Support Manager to lead a 24x7 support team of 20 engineer...Show moreLast updated: 15 days ago
- Promoted
Tech Support Specialist
NokiaIndia Come create the technology that helps the world act together.Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
Your career here will have a positive...Show moreLast updated: 6 days ago
- Promoted
Customer Support Specialist
TPIndia Greetings from Teleperformance!!!.Hiring for Customer Service - Voice Process - Day Shift - Banking Process.On Role : Customer Service associate - Handling the banking related queries of the custome...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ [Only 24h Left] Manager, Customer support
Aptean IndiaIndia Job Title : Customer Experience Support Manager – ERP (Process Manufacturing).We are seeking an experienced and dynamic Customer Experience Support Manager to lead a 24x7 support team of 20 engineer...Show moreLast updated: 6 hours ago
- Promoted
- New!
▷ [Only 24h Left] Product Support Specialist
Launchio ConsultingIndia Job Description – Product Support Specialist.Position : Product Support Specialist.Salary : ₹5,00,000 – ₹7,00,000 per annum (based on experience).
Joining Requirement : Immediate Joiners Only.We are lo...Show moreLast updated: 6 hours ago
- Promoted
Customer Support Specialist
SakonIndia Walk-in Drive – Associate / Senior Associate – Helpdesk Date : .Floor, Ag Trade Center, NDA Pashan Rd, Ram Nagar, Bavdhan, Pune, Maharashtra 411021 Contact Person : .
Job Overview We are hiring for.Asso...Show moreLast updated: 10 days ago
- Promoted
- New!
▷ [Only 24h Left] Hubspot Support Analyst
Marcus Evans GroupIndia Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries.With ...Show moreLast updated: 6 hours ago
- Promoted
Customer Support Specialist (unpaid)
SM Recordnagpur, maharashtra, in SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
PilgrimIndia About the Role We are looking for a.You will assist customers, resolve issues efficiently, and ensure a seamless and positive experience at every touchpoint.
If you enjoy helping people, solving pro...Show moreLast updated: 5 days ago
- Promoted
Customer Support Specialist
Live ConnectionsIndia Job Opportunity – LBG Chat & TSB Voice Process 1.LBG – Chat Process WORK LOCATION -Malad Eligibility : .Graduate Freshers OR HSC with minimum 2 years of work experience Salary (In-hand) : .TSB – Voice ...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ [Apply Now] Customer Support Specialist
HappyLocateIndia HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions.
From house shifting and pet relocation to office moves a...Show moreLast updated: 6 hours ago
- Promoted
Customer Support Specialist
ConfidentialNagpur, India NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training.
Our expertise in these areas allows us to p...Show moreLast updated: 20 days ago
- Promoted
Customer Support Specialist [15h Left]
Live ConnectionsIndia Job Title : Customer Service Executive - Domestic Voice Process.Job Description : As a Customer Service Executive in our domestic voice process, you will interact with customers over the phone to res...Show moreLast updated: 2 days ago
- Promoted
Customer Support Specialist
RKB Web Technologiesnagpur, maharashtra, in We’re looking for a Customer Support Specialist to provide email and chat support for merchants using our Shopify SEO app.
The role involves troubleshooting customer issues, guiding merchants on app...Show moreLast updated: 6 days ago
- Promoted
- New!
[15h Left] Customer Support Specialist
PilgrimIndia We are looking for a Customer Support Associate who will be the friendly voice of our brand.You will assist customers, resolve issues efficiently, and ensure a seamless and positive experience at e...Show moreLast updated: 6 hours ago
- Promoted
- New!
15h Left : Customer Service Specialist
TripleIndia Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 6 hours ago
- Promoted
- New!
▷ Apply in 3 Minutes! Customer Support Specialist (unpaid)
SM RecordIndia SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 6 hours ago