SAP MDG AMS Support Engineer

Position : SAP MDG AMS Support Engineer

Location : Bangalore(Hybrid)

Duration : Full time

Notice period : Immediate joiner / Serving notice with less than 60 days / Notice is less than 30 days

Position Summary :

We are looking for a detail-oriented and responsive SAP MDG AMS Support Consultant to support ongoing operations for an existing SAP Master Data Governance (MDG) implementation. This role will focus on providing day-to-day support across Material Master, Business Partner – Customer, Business Partner – Supplier, and Finance domains. The ideal candidate will be responsible for resolving support tickets, addressing user queries, and ensuring the stability and reliability of the MDG environment.

Key Responsibilities :

• Monitor and manage AMS support tickets related to SAP MDG across Material, Business Partner (Customer & Supplier), and Finance domains.
• Monitor and address integration failures like iDoc failures in the data replication from MDG to S4 or the connector between Ariba and MDG
• Analyze and resolve defects, configuration issues, and data inconsistencies in a timely and efficient manner.
• Respond to business user queries regarding system behavior, data flow, and governance rules.
• Collaborate with functional and technical teams to troubleshoot and resolve complex issues.
• Document issue resolutions, root cause analyses, and provide knowledge transfer to operational teams.
• Participate in functional testing of defect fixes and minor enhancements to ensure system integrity.
• Support change management processes by validating fixes in development and quality environments before production deployment.
• Maintain a strong understanding of MDG data models, workflows, and Data replication (DRF) with SAP S4 ERP system.

Required Qualifications :

Preferred Qualifications :