We're Hiring : Team Leader Voice Process
Location : Malad, Mumbai!
Salary upto : 5.5lpa Annually.
What You'll Do :
- Lead a team of customer service agents handling inbound / Outbound(sales)
- Monitor performance, coach team members, and drive results.
- Handle escalations and ensure high customer satisfaction.
- Collaborate with internal teams to improve service quality.
- Prepare performance reports and ensure SLA compliance.
What We're Looking For :
Any Graduate2+ Years of exp in Bpo / SalesMinimum 1 year of experience as a Team Lead in a Customer Service / Sales ProcessExcellent communication and leadership skills.Proficiency in MS Office and CRM tools.Interested?
Contact- 8114915564-Lipika
lipika.palo@teleperfromancedibs.com