Team Lead- Outbound Sales

Team Leader – Voice Process (Banking / Sales)

Location : Mansarovar, Jaipur | Salary : Up to ₹3.9 LPA | Work Days : 6 Days | Joining : Immediate

Education - Any Grad / Intermediate

Key Responsibilities :

Lead and manage daily operations and team performance.

Maintain MIS reports, rosters, and performance data.

Drive KPIs : AHT, Shrinkage, Attrition, Occupancy, NPS / C-SAT.

Handle HR-related issues and staff development.

Coordinate with clients for daily updates.

Ensure process compliance and suggest improvements.

Requirements :

Minimum 2 years in voice process; 1 year as Team Leader (on paper).

Strong communication in English & Hindi.

Experience in BPO, Banking / Sales customer service.

Hands-on with team management and KPI tracking.

Virtual Interview Only One round.

Only Immediate joiner can be eligible.