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BPO Recruitment

BPO Recruitment

NeerInfo SolutionsHyderabad, Telangana, India
2 days ago
Job description

Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.

One of our clients a Top Tier 1 IT Services Company is looking to hire for a BPO Recruitment role.

Role : BPO Recruitment

Location- Hyderabad, NCR

Experience - 5 to 10 years

Level - SA & M

Position type : Permanent

Job Summary :

The Senior Associate – BPO Recruitment will be responsible for end-to-end hiring for voice, non-voice, blended, and support roles within the BPO domain. This role involves sourcing, screening, coordinating interviews, ensuring quick closures, and maintaining strong stakeholder relationships.

Key Responsibilities :

1. End-to-End Recruitment

  • Manage full-cycle recruitment for BPO (voice & non-voice) positions.
  • Understand job requirements and create detailed job postings.
  • Source candidates through job portals, social media, referrals, and internal databases.

2. Screening & Shortlisting

  • Conduct telephonic screening to assess communication skills, experience, and job fit.
  • Evaluate candidates for Voice / Non-Voice process suitability.
  • Share shortlisted profiles with hiring managers and coordinate interviews.
  • 3. Candidate Management

  • Schedule interviews (telephonic, F2F, virtual) and ensure smooth communication.
  • Conduct pre-joining formalities and documentation.
  • Maintain strong follow-up to reduce dropouts and ensure timely closures.
  • 4. Stakeholder Collaboration

  • Partner with hiring managers to understand hiring needs and workforce planning.
  • Provide regular hiring updates and dashboards.
  • Ensure alignment with business goals and hiring timelines.
  • 5. Database & Reporting

  • Maintain and update recruitment trackers and candidate databases.
  • Prepare weekly / monthly hiring reports and performance metrics.
  • Ensure adherence to company recruitment policies and compliance standards.
  • Required Skills & Competencies :

  • Strong experience in BPO hiring (voice / non-voice, fresher & experienced).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, target-driven environment.
  • Good negotiation and coordination skills.
  • Proficiency in MS Excel, ATS tools, and job portals (Naukri, Indeed, LinkedIn, etc.).
  • Strong understanding of BPO hiring trends and market availability.
  • Educational Qualification :

  • Bachelor’s Degree in any stream.
  • MBA / PGDM in HR (preferred but not mandatory).
  • Create a job alert for this search

    Bpo • Hyderabad, Telangana, India

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