Service Pre-Sales Manager – Cyber Security

Job Opening : Service Pre-Sales Manager – Cyber Security

Location : Mumbai

Experience Required : 8 to 16 years

Job Type : Full-Time

About the Role :

We are seeking an experienced and proactive Service Pre-Sales Manager to join our IT Infrastructure Managed Services team. This role demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.

You will work closely with sales and delivery teams to create compelling, cost-effective service solutions that address client needs and win new business. If you are passionate about technology, driven by innovation, and skilled in building impactful IT service proposals—this role is for you.

Key Responsibilities :

Stay updated on market trends and technology advancements in IT Services

Repackage and enhance current service offerings to improve market reach

Collaborate with the sales team to understand customer pain points and propose viable solutions

Respond to RFPs, RFIs, and RFQs with accurate and compelling proposals

Analyze customer requirements and develop tailored IT service solutions

Participate in client discussions to clarify RFP details and finalize technical designs

Create winning proposals in coordination with sales and delivery teams

Develop and deliver presentations that support business development initiatives

Support account mining and cross-selling opportunities by showcasing relevant capabilities

Build sales collateral, case studies, and whitepapers to demonstrate technical expertise

Engage strategically with OEMs and automation partners

Apply knowledge of service delivery frameworks, tools, and automation technologies

Conduct Cost Benefit Analysis (CBA) as part of proposal development

Practice consultative and strategic selling techniques to drive business outcomes

Required Skills & Experience :

8 to 16 years of experience in pre-sales or solutioning roles within IT infrastructure managed services

Strong understanding of service delivery models and IT operations

Hands-on experience responding to RFPs and RFIs

Familiarity with tools and automation technologies

Proven experience with customer-facing solution development and proposal creation

Ability to conduct Cost Benefit Analysis and align technical solutions with business outcomes

Proficiency in crafting persuasive presentations, case studies, and technical documentation

Excellent communication, collaboration, and stakeholder management skills

Educational Qualifications :

Bachelor’s degree in Engineering or any relevant field (preferred)

MBA or Post-Graduate Degree in Business Administration (preferred)