Salesforce Architect – Noida | Protiviti India
About Protiviti
Protiviti India is a global business consulting firm that helps leaders confidently face the future. With a presence in over 25 countries and 11,000+ professionals worldwide, we bring deep expertise across Technology & Digital, Risk Consulting, ESG, Internal Audit and Business Performance Improvement. Within our Technology & Digital solution line, our Enterprise Application Services (EAS) team delivers large-scale Salesforce, SAP and Cloud transformation programs for leading enterprises in India and around the world.
Role Overview
As a Salesforce Architect , you will drive end-to-end architecture and technical design for Salesforce implementations across Sales Cloud, Service Cloud and Experience Cloud. You will work closely with business and technology stakeholders to translate requirements into scalable solutions and provide technical leadership through presales, discovery and delivery phases.
Key Responsibilities
- Lead end-to-end architecture and solution design for Sales Cloud , Service Cloud and Experience Cloud implementations.
- Translate complex business requirements into scalable, secure and high-performing Salesforce solutions.
- Engage with client business / IT stakeholders, BAs and delivery teams to define architecture and technical roadmap.
- Design data models , integration patterns (REST / SOAP APIs, middleware) and security frameworks aligned to BFSI and Manufacturing industry standards.
- Provide technical leadership during presales, discovery workshops and delivery.
- Ensure adherence to Salesforce best-practices, governance, code quality and platform limits.
- Guide development teams during build & deployment phases and conduct design / code reviews and performance tuning.
- Stay updated on Salesforce platform releases, new features and product roadmaps.
Criteria / Required Experience
8–12 years of overall Salesforce experience with deep expertise in Sales, Service and Experience Cloud .Minimum 3 full-cycle implementations in BFSI or Manufacturing domains (preferably enterprise scale).Strong hands-on skills in Apex, LWC, SOQL, Flows, Process Builder, Experience Builder .Experience integrating Salesforce with ERP / Core Banking / Insurance / MES via MuleSoft or other middleware.Solid understanding of Security & Compliance frameworks (RBI, ISO, Data Residency etc.).Salesforce Platform Developer I and Administrator certification (mandatory); Application / System Architect certifications (preferred).Experience working in Agile / Scrum and onsite-offshore delivery models.Nice to Have
Salesforce CTA (highly desirable)Exposure to Vlocity / Salesforce Industries , Gearset / Copado , and Data Migration tools (ETL, Dataloader)Experience working with Indian enterprise customers (Tier-1 cities / regulated environments)Soft Skills
Excellent communication and stakeholder managementProven ability to lead cross-functional delivery teamsStrong problem-solving and customer-centric mindsetShow more
Show less
Skills Required
Erp, Core Banking, Iso, Flows, Service Cloud, Insurance, LWC, Agile, Mulesoft, Process Builder, Rbi, Scrum, Sales Cloud, APEX, Mes, Soql