Service Designer

Position : Senior Service Designer

Location : Pune

Minimum Requirement :

10+ years of experience in service design.

Strong skills in journey mapping, service blueprinting and facilitation.

Experience conducting user / customer research and synthesizing insights.

Proven ability to work collaboratively across teams and navigate complexity.

A portfolio that demonstrates your process and impact in improving services or customer journeys.

Excellent communication and storytelling skills.

Experience working in B2B software or complex technical environments

If interested and your profile matches the above JD, kindly share me your resume on divya.b@sofomation.com