IT Technology Services Senior Specialist-Basis NetWeaver Business Objects

We help the world run better

At SAP we keep it simple : you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do :

As an IT Technology Senior Consultant you will be responsible for :

• Driving improvement projects / initiatives in Event Management area which includes proactive monitoring topics monitoring & alert processing enhancement initiatives validation adaption of new technical solutions etc.
• Maintenance and management of monitoring environment by providing technical expertise and support.
• Presentation to senior management on service delivery improvement initiatives projects etc.
• Planning setup implementation and operation of SAP technologies achieving ambitious SLAs
• Proper documentation definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information / knowledge to the team

Coordination with global delivery team / crisis handling / de-escalation initiatives

Driving war rooms for critical escalations

What you bring :

Customer centric

Where you belong :

As part of Enterprise Cloud Services (ECS) ECS Delivery ( formerly HANA Enterprise Cloud Delivery ) is responsible for running customer landscapes around the globe in a 24x7 operations model. We manage wide variety of business-critical SAP systems and applications in a global delivery model. We are responsible to build and operate customer systems for ECS.

Within ECS Delivery Technical Operations Event Management is a service area with focus on monitoring customer systems and maintaining monitoring infrastructure. Scope of the same includes on time detection & notification of outages assist faster resolution of outages / critical incidents and driving proactive monitoring and improvement initiatives to improve overall monitoring reliability proactiveness and adherence to customer SLAs.

#SAPECSCareers #SAPInternalT3

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team :

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 439798 Work Area : Information Technology Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations : #LI-Hybrid

Required Experience :

Senior IC

Key Skills

Accounting Software,Law Enforcement,Apparel Merchandising,Computer Hardware And Networking,Corporate Risk Management,AC Maintenance

Experience : years

Vacancy : 1