Global Client Services - Associate

ConfidentialMumbai, Mumbai City

30+ days ago

Job description

Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat

Obtain thorough knowledge of products offered by IB on various global exchanges

Assist clients with opening and funding accounts

Show clients how to use different features of the Trader Workstation

Explain margin requirements to clients

Investigate trade issues and order executions

Knowledge of securities regulations impact on customers

Qualifications

Experience : 2 years in trading or brokerage services
Education : University degree (Bachelors) required
NCFM / NISM certifications in capital markets, derivatives and currency derivatives
High level of MS Excel skills required
Language skills : Fluent English
Good quantitative / analytical skills
Excellent oral / written communication skills required

Skills Required

Brokerage, Ms Excel, Capital Markets, Trading, margin

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Client Service Associate • Mumbai, Mumbai City

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