Head – Client Leadership

OVERVIEW OF JOB

Mindshare, a GroupM company and part of WPP, is seeking a dynamic and experienced Head of Client Leadership to lead the relationship with one of our largest global FMCG clients. This pivotal role demands a strategic leader capable of driving innovation, fostering strong client partnerships, and ensuring the delivery of award-winning work across communications and media planning, including digital, performance, ecommerce, and content.

Job Title : Head - Client Leadership

Department : Client Leadership (Mindshare Fulcrum)

Reports To : Head - Mindshare Fulcrum, South Asia

As Head of Client Leadership, you will be the primary point of contact for the client, responsible for maintaining the quality of contracted services, identifying opportunities for additional assignments, and championing bold ideas. This role offers a unique opportunity to fuse data, consumer insights, brand strategy, and creativity to deliver exceptional results.

As a member of the Fulcrum Leadership Team, you will contribute to the profitable and efficient management of the account portfolio, overseeing resource allocation, processes, and systems.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

What your day job looks like at Mindshare :

Client Relationship Leadership :

• Consolidate and strengthen senior client relationships, positioning Mindshare as a trusted business partner and fearless advocate for innovative solutions.
• Cultivate client satisfaction through proactive feedback solicitation and a consultative approach.
• Act as a client visionary, providing valuable perspectives based on a deep understanding of their business landscape, challenges, and opportunities.
• Develop and execute comprehensive strategic approaches aligned with the client's business objectives, overseeing annual planning with the client team.
• Day to day point of contact for other client non -campaign related matters.

Strategic & Financial Oversight :

Team Leadership & Collaboration :

Innovation & Thought Leadership :

What you'll bring :

DESIRED SKILLS & EXPERIENCES

About Mindshare :

Mindshare is a media services company that acceleratesfor its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine.You can check out some of our people's stories onoror hear about the company in their own words. Mindshare is part of GroupM, the world's leading media investment company, and WPP, the world's largest advertising holding group.

About India

2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce / retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Skills Required

Content, Media Buying, Ecommerce, Data Analytics, Business Consultancy, Consumer Insights, Strategic Planning, Marketing