Operations Manager - Tech Sales PPC (USA)

JOB LOCATION : NOIDA

SHIFT : ROTATIONAL

We are seeking a dynamic and result-oriented Operations Manager – Tech Sales to lead and manage the sales operations in a fast-paced and high-pressure environment. The ideal candidate will be responsible for driving sales performance, training the team, achieving targets, streamlining and improving business processes, and contributing to overall business development initiatives.

• Integrity and ethical business conduct are fundamental to this role — the candidate must have a clean professional background with no involvement in any fraudulent or unethical practices in the past.
• Key Responsibilities : Sales Leadership & Target Achievement :
• Drive the sales team to meet and exceed individual and team sales targets.
• Maintain consistent sales performance under pressure while ensuring quality standards.
• Implement effective sales strategies and ensure team adherence to goals and KPIs.
• Team Management & Training :
• Recruit, train, mentor, and motivate sales executives to enhance productivity.
• Conduct regular performance reviews, feedback sessions, and refresher training programs.
• Build a positive and competitive team culture focused on results and integrity.
• Operational Efficiency & Process Improvement :
• Streamline sales operations and improve workflows to ensure smooth daily functioning.
• Analyze current processes and identify opportunities for automation or optimization.
• Develop and enforce standard operating procedures (SOPs) for consistent execution.
• Business Development Support :
• Work closely with the Business Development team to identify growth opportunities and new client segments.
• Participate in client discussions, proposals, and planning for strategic expansion.
• Support new initiatives to enhance brand presence and customer acquisition.
• Reporting & Analysis :
• Monitor key performance indicators (KPIs) and provide actionable insights to management.
• Prepare and present regular performance and progress reports.
• Ensure transparency and data accuracy in all sales reports and documentation.
• Ethics & Compliance :
• Uphold company policies and maintain the highest ethical standards in all dealings.
• Ensure the team follows all compliance protocols, avoiding any misleading or fraudulent practices.
• Candidates with any past involvement in unethical or fraudulent business practices will not be considered.
• Qualifications & Requirements : Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
• Minimum 5+ years of experience in operations or sales management within a tech sales, IT, or BPO environment.
• Proven track record of achieving sales targets in a pressured environment.
• Strong leadership and people management skills.
• Excellent analytical, organizational, and communication abilities.
• Proficient in CRM systems, reporting tools, and MS Office Suite.
• Must have a clean professional background with no record of involvement in any fraud or unethical business practices.
• Flexible to work in varying shifts as per business needs.
• Key Skills : Sales leadership & strategic planning
• Process improvement & operations management
• Team training & performance management
• Business development & client engagement
• Strong integrity, resilience, and accountability

Compensation : Competitive salary + performance-based incentives