Provides Workday subject matter functional expertise for day-to-day support including data uploads (EIB), testing and other troubleshooting supportDistinguish system support tickets from functional related tickets through Magna s ticketing systemConduct system audit and notify responsible persons of discrepancies and / or errors to maintain and improve data integrityUnderstand and be familiar with the existing business process flowsAssist with ongoing communication to end users regarding system updates / releases, as well as new functionalityRun and schedule simple custom reports, as required. Prepare reports and system analytics as necessary to support HR Programs, as assignedAdministrators to ensure ongoing continuous improvement of system effectiveness and the timely resolution of problemsAssist with system testing as needed when new configuration / minor changes are to be rolled outAssist with projects and other duties as requiredRequirements :
- University degree
- Preferably 1-3 years of experience in Workday or other HRIS tools
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to manage confidential and sensitive employee information
- Understanding of HR operations and experience in employee data management
- Ability to understand business priorities and align technology opportunities
- Ability to set priorities in a fast-paced environment
- Focus on quality and customer service
- Strong English skills are mandatory.
Skills Required
Ticketing, Hris, Erp, Data Management, AMs, Workday