Description
We are seeking a motivated Sr. Associate IS Voice Engineer to join our team in India. This role involves designing and maintaining voice communication systems, ensuring optimal performance and reliability. Ideal candidates will have a passion for technology and the ability to troubleshoot complex issues in a fast-paced environment.
Responsibilities
- Design, implement, and maintain voice communication systems.
- Troubleshoot and resolve voice-related issues promptly.
- Collaborate with cross-functional teams to integrate voice solutions with existing systems.
- Monitor system performance and optimize for reliability and efficiency.
- Provide technical support and training to end-users on voice technologies.
Skills and Qualifications
Proficiency in VoIP technologies and protocols (SIP, RTP, etc.).Experience with Cisco Unified Communications Manager (CUCM) or similar systems.Knowledge of telephony hardware and software integration.Understanding of network infrastructure and IP networking concepts.Familiarity with call center technologies and solutions.Ability to analyze and optimize voice traffic and quality.Strong problem-solving skills and attention to detail.Skills Required
Network Configuration, Sip Protocol, Ip Telephony, Voice Engineer