Residential Operations Manager

Company Overview : -

PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors.

We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence.

The ISO 9001 : 2015, OHSAS 18001 : 2007, EMS 14001 : 2015 and EnMS 50001 : 2011 certifications are a testament to our quest for quality, safety and environmental sustainability.

Vision of the organization :

To be the first choice in delivering excellence in integrated solutions & experiences.

Values that we stand by :

• Continuous Improvement
• Entrepreneurial Spirit
• Respect For People
• Being Responsible and Accountable
• Team Work
• Business Ethics

Role Summary

Leadership Operations role based in Mumbai. It will oversee and manage all operations for residential properties in the Western region. This leadership role focuses on driving operational excellence with facility management during construction phase / post construction phase ensuring compliance with industry standards, and enhancing customer satisfaction. The ideal candidate should have extensive experience in facilities management, specifically for residential complexes with a blend of hospitality acumen, customer-centric thinking, and operational excellence.

Key Responsibilities

Operational Management :

Team Leadership and Development :

Customer Service Excellence :

Budgeting and Financial Management :

Compliance and Risk Management :

Vendor and Stakeholder Management :

Continuous Improvement :