Sales Executive

Please find the JD.

Role Overview : -

This Branch Operations role will span across line functions at TCIL. This combination of

Management cadre & individual responsibility role will be a key contributor to the PNL of

Foreign Exchange business unit / s by way of managing and executing smooth profitable business

operations for B2C, B2B & Airport business, achieve the set revenue objectives and drive

overall productivity and efficiencies.

Purpose of Role : -

1. Achieve planned sales for the Airport, B2C and B2B on a monthly / quarterly / annual basis

2. Achieve net revenue on an annual basis

3. High level of Service Quality

4. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines

Purpose of Role

Common Branch / Airport Operational responsibilities :

1. Responsible to acquire new business – by driving the assigned line of business & achieve

the set sales targets

2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis

3. Responsible for margin management

4. Explore new markets to penetrate & achieve the benchmarked conversion ratio

5. Responsible for smooth on-boarding of customers and conduct seamless operations

6. Responsible for high accuracy and setting excellent customer service standards

7. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport

8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis

9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance /

non adherence to the set process and guidelines

10. Maintain effective co-ordination between the customer and the branch service delivery team

11. Responsible to report the actual daily position to dealing room

12. Be a team player and ensure a cohesive working

13. Relationship management with the customers for a long term mutually beneficial business

association

14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines

15. Analyzing the CRM data and refining / sharpening the approach of the team

16. Giving inputs to the Digital Marketing team about customer trends and preferences

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